Dave Hundal Email & Phone Number

New York, NY, US

New York, New York, United States

• Become first level of IT support for orders cancellations; failure in interfacing at warehouse level
• Monitor & reconcile stock, run daily recaps, monitor, and investigate possible discrepancies
• Update detailed notes on the E-Commerce platform during and after each evaluation of a case and inform the necessary party of any action that should be taken
• Collaborate with IT, our 3PL, CSC, and other teams to reconcile stock, finance, and location accuracy.

New York, New York, United States

• Research pending claims and provide Finance team with the necessary supporting documentation, log upkeep, provide & update the info for the monthly KPIs

New York City Metropolitan Area

• Enter accurate information into Dior link and that updates to the SCRM, Salesforce Commerce Cloud, & Magento, databases are initiated as appropriate.
• Recommend new and innovative approaches to address customer concerns and share successful ideas within the team and department.
• Consistently provide a highly professional approach and outstanding service in order to resolve customer issues; communicate effectively and with empathy via phone, email, social media and/or written correspondence.
• Escalate any customer issues that require further resources to appropriate supervisor to ensure resolution is satisfactorily met.
• Ensure that all customer communications are handled in line with Dior policies and processes.
• Demonstrate and share brand awareness, storytelling and product knowledge when communicating with customers.

New York, New York

• Establishing deep relationships with clients and drive repeat business to exceed sales goals and event goals.
• Using advanced excel (pivot tables, charts, and graphs).
• Working with the Gucci visual team and management to display new product and collections as they arrive, also assisting in scheduled floor moves.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Demonstrating an excellent knowledge of the products as well as Gucci history.

New York, New York, United States

• Manage/maintain site catalogs, content creation, and updates of the product database, including the addition of new products across sites and social media channels.
• Execute site refreshes (Shopify) with accuracy to ensure product launches in a timely fashion.
• Work with vendors, to coordinate purchase orders and ensure timely fulfillment of orders.

Huntington, New York

• Collaborating with management to plan and execute department events with vendors
• Identify current trends in fashion and have extensive product knowledge
• Always seeking ways to increase new client acquisition by utilizing various marketing tools such as ccA+, Saks Connect, social media platforms, and networking

Garden City, New York

- Utilize the available marketing tools to engage current and new business and drive sales-Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times-Maintain an up to date knowledge of all product categories-Partner with management in repair process and follow up on customer.

Garden City, New York

• Provide excellent customer service and build lasting customer relationships
• Identify current trends in fashion and have extensive product knowledge
• Evoke consumer interest by strategically merchandise new product
• Work as a team player with exemplary communication skills to create a luxurious experience
• Consistently meeting and exceeding sales goals

Bachelor’S Degree, Marketing

Retail Math: Merchandising, Planning, And Gross Margin, Fashion Merchandising