General Manager
I oversaw the entire day-to-day store operation for the fifth largest pizza chain in the United States. Core business administrative responsibilities included ensuring profitability through optimizing food and labor costs and minimizing waste. I had to project sales and trends to upper-management to meet accurate production levels.My additional roles included monitoring food and beverage inventory and employee scheduling through detailed reporting to maximize supplies and personal hours. I reviewed orders for correct invoicing and performed all hiring, training, and termination of all employees.To grow revenue, I ensured the effective placement of advertising and marketing materials in accordance with corporate guidelines. This included coordinating with sales representatives for direct mail and coupons.Notable accomplishments included:• Implementing an efficient way to deliver pre-baked pizza (instead of the traditional take-and-bake) to area businesses to combat competition for work-site catering jobs resulting in an increase of over 60% from the previous year.• Recognized by corporate for increasing overall revenue from $380,000 in 2009 to $525,000 by the end of 2010. Key drivers included hiring more professional staff, minimizing waste, and re-instituting promotional offers to the public.
