Dave Johnston
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Dave Johnston Email & Phone Number

Partner at Bay Consulting Group
Location: Toronto, Ontario, Canada 3 work roles 2 schools
1 work email found @bayconsulting.ca LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email d****@bayconsulting.ca
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Current company
Bay Consulting Group
Role
Partner
Location
Toronto, Ontario, Canada

Who is Dave Johnston? Overview

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Quick answer

Dave Johnston is listed as Partner at Bay Consulting Group, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at bayconsulting.ca and a matched LinkedIn profile for Dave Johnston.

Dave Johnston previously worked as Consultant; Acting Director of Knowledge Management for Call Centres at Rogers Communications and Principal at Coopers & Lybrand Consulting. Dave Johnston holds Mba, Finance, Marketing And Information Systems from The Wharton School.

Company email context

Email format at Bay Consulting Group

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{first_initial}{last}@bayconsulting.ca
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Profile bio

About Dave Johnston

David helps clients to maximize the business benefits from their investment in Information Technology (IT). He works with clients to implement business and organizational change -- enabled by IT and focused on improving bottom line performance. His project experience spans a spectrum -- from business driven strategic IT planning, business process / information (re)engineering, organizational effectiveness and transformation, and business requirements definition -- leading to the evaluation and selection of IT solutions, justification and the business case – leading to the development and implementation of new IT solutions. He has produced far reaching IT strategies, developed new ways of doing business, developed large, value added systems including e-business web-enabled products and information systems, and managed major implementation projects with organization change successfully to produce the desired benefits.Specialties: Knowledge management, information management, information re-engineering, business process re-engineering, business intelligence, business requirements defintion, solution architecting, electronic business / e-commerce, information systems strategy, information technology evaluation and selection, change management, program / project management, organization change and transformation

Listed skills include Business Process, Change Management, Program Management, Business Intelligence, and 42 others.

Current workplace

Dave Johnston's current company

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Bay Consulting Group
Bay Consulting Group
Partner
3 roles

Dave Johnston work experience

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Partner

Current
Bay Consulting Group

Recent ProjectsHis Recent Success – A Business to Business Electronic Portal that Saved MillionsDavid’s latest success came with WorkSafeBC, responsible for more than 30,000 injured workers annually. The company needed a 21st century portal to streamline its business and engage their providers electronically; and David helped create, design and implement it. Now up and running after Dave spent 18 months integrating the needs of WorkSafeBC and its providers, the portal is operating smoothly. “Dave listened,” says Andrew Montgomerie, WorkSafeBC Director of Health Care Services. “He did a great job of picking the providers’ brains. But he had a vision from early on that would be helpful to us as well, as he understood our needs.”“Dave is obviously a leading expert in the worker compensation field,” says Dan Polomark, TELUS’s senior director, solutions consulting. “He brought a deep understanding and business analysis with the technical requirements for implementing the portal.”Says James Watson, Program Director, Health Care Projects, WorkSafeBC, “The results are validating expectations. Sometimes, reality does not match the promise, but in this case, I am happy to say that it does.” “Referrals that took two to four days are now done in hours.”Providers are now able to receive referrals electronically, schedule the injured worker and deliver assessment, progress and outcomes/discharge reports electronically, and case managers are alerted only when there is a problem rather than having to wade through mounds of paper to discover one; “It’s been great,” says LifeMark’s Kupidy.

Apr 1993 - Present

Consultant; Acting Director Of Knowledge Management For Call Centres

Toronto

Rogers Communications -- development of a new Knowledge Management Tool (KMT), called “The Library”, which delivered significant gains and ROI:• Increased sales, customer service, quality, agility, employee sat and first call resolution;• Reduced average handling time and costs; • Consolidated five reference tools into one.The “Library” Project is a multi-year national initiative to develop a new Information Reference Tool for Customer Care for use in all call centres (with over 5,000 customer service representatives (CSRs) handling over 40 million customer calls annually). It holds all of the information about the products and services that RCI offers, related information on pricing, promotions, advertising, problems, etc. as well as in depth information on policies, practices and procedures. In brief -- all of the information a CSR needs to satisfactorily sell or service customers and to answer their questions to their satisfaction.

Sep 2005 - Dec 2006
2 education records

Dave Johnston education

FAQ

Frequently asked questions about Dave Johnston

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What company does Dave Johnston work for?

Dave Johnston works for Bay Consulting Group.

What is Dave Johnston's role at Bay Consulting Group?

Dave Johnston is listed as Partner at Bay Consulting Group.

What is Dave Johnston's email address?

AeroLeads has found 1 work email signal at @bayconsulting.ca for Dave Johnston at Bay Consulting Group.

Where is Dave Johnston based?

Dave Johnston is based in Toronto, Ontario, Canada while working with Bay Consulting Group.

What companies has Dave Johnston worked for?

Dave Johnston has worked for Bay Consulting Group, Rogers Communications, and Coopers & Lybrand Consulting.

How can I contact Dave Johnston?

You can use AeroLeads to view verified contact signals for Dave Johnston at Bay Consulting Group, including work email, phone, and LinkedIn data when available.

What schools did Dave Johnston attend?

Dave Johnston holds Mba, Finance, Marketing And Information Systems from The Wharton School.

What skills is Dave Johnston known for?

Dave Johnston is listed with skills including Business Process, Change Management, Program Management, Business Intelligence, Business Analysis, Strategic Planning, Business Process Improvement, and Project Management.

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