EXPERIENCED OPERATIONS DIRECTORA well-spoken, dynamic, industrious, results-driven, and proactive ambitious Senior Operations Director with over 34 years of strong expertise in developing and implementing strategic business plans. Tenacious in building new business, securing customer loyalty, and forging strong relationships with external business partners. A committed team player who is approachable and is more than willing to always get things done. Keen to find a suitable Operations or Sales role within a wholesale food service company that will fully utilise existing skills and offer an opportunity for continued personal growth.ACHIEVEMENTS & AWARDSIncreased revenue by negotiating and closing an annual food supply to 350 catering customers and 100 bars serving 200,000 visitors.Successfully managed the Glastonbury festival week by supervising 750 onsite deliveries with 10 trucks in challenging conditions.Successfully developed and sustained excellent working relationship with the organisers of Glastonbury Festival for over 25 years.Successfully converted the potential Cash & Carry client to a Wholesale Distribution client.Improved operational efficiency by supervising the installation of 4 large commercial storage freezers capable of holding 400 pallets.Saved energy costs by investigating and installing new LED lighting on sensors in the warehouse building.Increased revenue and orders to 800 – 1000 per month and between 20,000 -25,000 items per week by initiating the integration of an online order app, SwiftCloud. Instrumental to the organisation receiving the Food Service award in 2018 for innovation.