Dave Jordan's Location
Windsor, California, United States, United States
Dave Jordan's Contact Details
Dave Jordan work email
- Valid
- Valid
- Valid
Dave Jordan personal email
n/a
Dave Jordan phone numbers
About Dave Jordan
I'm done with all that "work" stuff
Dave Jordan Work Experience Details
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TransporationUber Sep 2022 - PresentSonoma County, California, United States -
Desktop Support TechnicianArcturus Uav, Inc Feb 2019 - PresentPetaluma, California
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Deli ClerkOliver'S Market Aug 2021 - Oct 2021Windsor, California, United States -
Desktop Support SpecialistO'Reilly Media Sep 2012 - Feb 2019Sebastopol, Ca• First level support that requires response to end-user support technology requests via email, IM, phone, tickets, and walk-ups• Provide technical support for workstations, laptops, printers, computer peripherals, mobile devices and more • Work closely with the operations and development teams in resolving issues • Manage work using help desk ticketing system.• Follow-up on all tickets in a timely manner. • Write concise, informative tickets. Publish to knowledge base when appropriate• Act as a liaison between customers and technical escalation teams• Image and deploy computers and software to existing and new users. • Help with AV set up for communication events• Continually monitor and suggest improvement in processes and procedures • Manage local and remote employees backups -
Network And Workstation SupportTata Consultancy Services Mar 2012 - Sep 2012Agilent Technologies, Santa Rosa, Ca• Monitor file servers, printers and networks to ensure maximum uptime and performance • Administer daily server backup process and verify disaster recovery preparedness • Install, configure and maintain Personal Computers, Data Servers, Application Software • Respond to requests for technical assistance in person, via phone or electronically • Diagnose and resolve technical hardware and software issues • Remote assistance to out of area staff • Analyze the technology needs and requests of all corporate departments and employees, providing the appropriate course of action or advising on the next step • Consistently apply, enforce and enhance security policies and corporate guidelines as they pertain to utilization of technology • Research questions using available information resources and advise users on appropriate action • Log all help desk interactions • Administer help desk software • Identify and escalate situations requiring urgent attention • Prepare reports, Stay current with system information, changes and updates • Documentation of common procedures -
I.T. Support SpecialistHcl America Oct 2011 - Feb 2012Santa Rosa, California• Monitor file servers, printers and networks to ensure maximum uptime and performance • Administer daily server backup process and verify disaster recovery preparedness • Install, configure and maintain Personal Computers, Data Servers, Application Software • Respond to requests for technical assistance in person, via phone or electronically • Diagnose and resolve technical hardware and software issues • Remote assistance to out of area staff • Analyze the technology needs and requests of all corporate departments and employees, providing the appropriate course of action or advising on the next step • Consistently apply, enforce and enhance security policies and corporate guidelines as they pertain to utilization of technology • Research questions using available information resources and advise users on appropriate action • Log all help desk interactions • Administer help desk software • Identify and escalate situations requiring urgent attention • Prepare reports, Stay current with system information, changes and updates • Documentation of common procedures -
I.T. Support SpecialistSanta Rosa Junior College May 2011 - Sep 2011Santa Rosa, CaliforniaI am filling a temporary position in the Network and Infrastructure group. I am helping the staff here to catch up on a backlog of work during the summer months, mainly on the Santa Rosa campus supporting staff and faculty of the college. -
It SpecialistMbs Business Solutions Apr 2007 - Jan 2010• First level support that requires response to end-user support technology requests via email, IM, phone, tickets, and walk-ups• Provide technical support for workstations, laptops, printers, computer peripherals, mobile devices and more • Work closely with the operations and development teams in resolving issues • Manage work using help desk ticketing system.• Follow-up on all tickets in a timely manner. • Write concise, informative tickets. Publish to knowledge base when appropriate• Act as a liaison between customers and technical escalation teams• Image and deploy computers and software to existing and new users. • Help with AV set up for communication events• Continually monitor and suggest improvement in processes and procedures • Manage local and remote employees backups
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It Support SpecialistAgilent Technologies 1998 - 2005Monitor file servers, printers and networks to ensure maximum uptime and performance Administer daily server backup process and verify disaster recovery preparedness Install, configure and maintain Personal Computers, Data Servers, Application Software Respond to requests for technical assistance in person, via phone or electronically Diagnose and resolve technical hardware and software issues Remote assistance to out of area staff Analyze the technology needs and requests of all corporate departments and employees, providing the appropriate course of action or advising on the next step Consistently apply, enforce and enhance security policies and corporate guidelines as they pertain to utilization of technology Research questions using available information resources and advise users on appropriate action Log all help desk interactions Identify and escalate situations requiring urgent attention Prepare reports, stay current with system information, changes and updates Documentation of common procedures
Dave Jordan Skills
Software Documentation
Technical Support
Networking
Troubleshooting
System Administration
Disaster Recovery
Hardware
Windows
Active Directory
Microsoft Office
Unix
Computer Hardware
Documentation
Customer Service
Desktop Support
Mac And Pc Platforms
Google Apps Administration
Mac Support
Dave Jordan Education Details
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Empire CollegeNetwork Administration -
Santa Rosa Junior CollegeBusiness
Frequently Asked Questions about Dave Jordan
What company does Dave Jordan work for?
Dave Jordan works for Uber
What is Dave Jordan's role at the current company?
Dave Jordan's current role is Retired.
What is Dave Jordan's email address?
Dave Jordan's email address is da****@****dex.com
What is Dave Jordan's direct phone number?
Dave Jordan's direct phone number is +170784*****
What schools did Dave Jordan attend?
Dave Jordan attended Empire College, Santa Rosa Junior College.
What skills is Dave Jordan known for?
Dave Jordan has skills like Software Documentation, Technical Support, Networking, Troubleshooting, System Administration, Disaster Recovery, Hardware, Windows, Active Directory, Microsoft Office, Unix, Computer Hardware.
Who are Dave Jordan's colleagues?
Dave Jordan's colleagues are Jimoh Tomisin, Godwill Matsheza, Julia Bowthorpe, Sergio David Cazares, Franciney Pereira, Trina Cirrincione, Zain Abid.
Not the Dave Jordan you were looking for?
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Dave Jordan
Manager Of Corporate Partnerships For Horse Management Lab And The European Barrel Racing League. At Horse Management LabPenrose, Co3aol.com, prorodeo.com, realdeals.net2 +171959XXXXX
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1ravenswoodresources.com -
3hotmail.com, bellsouth.net, gmail.com -
Dave Jordan
Senior Vice President Of Operations In Public And Private Equity Cpg CompaniesGreater Minneapolis-St. Paul Area -
4bamfunds.com, gocubs.com, yahoo.com, swib.state.wi.us
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