• Administrator and asset data entry for an Oracle Mainsaver database including the tracking of all campus safety assets, creating and closing work orders, preventive maintenance records and asset histories. Work with site engineering to ensure that regular safety checks are completed for safety monitoring circuits• Support more than 150 client PCs using Windows XP, 7, & 8.1 operating systems• Support more than 15 servers, including domain controllers, file and SSH servers, WSUS, and antivirus services on Windows 2003, 2008 and 2012 platforms, managing four unique process control and laboratory research networks• Responsible for WSUS and AV updates of all client and server machines, protecting the security and integrity of the systems and data on the production control network• Provide technical support for laboratory research computing equipment and establish specifications for new computing equipment, peripherals, and supplies• Software and hardware support for laboratory personnel

• Maintained a fleet of more than 1000 Windows 7 & 8.1 desktop and laptop computers • Created and tested Windows 7 & 8.1 images with pre-installed applications for classrooms and employee’s computers, verified that the images met required specifications before deploying machines to classrooms and employee offices• Managed, maintained and archived older images on the Symantec ghost server for imaging new employee and classroom computers• Worked with IT staff and intern team members migrating a Novell network to Windows Active Directory network, fully documented migration steps • Assisted with AD integrated computers regarding windows update issues with WSUS, investigating and finding root causes for failed updates and implemented repairs. • Administrated DeepFreeze server to protect classroom computers from modification and malware• Computer OS (Windows XP, 7 & 8.1) BIOS and hardware driver updates• Replaced laptop keyboards (Sony), laptop screens (HP& Dell), power supplies, memory upgrades, motherboards, hard drives and peripheral cards• Hewlett-Packard network printers including ordering, setup, adding printers and drivers to the print server, preventive maintenance and rebuilding of failed units