Dave Koster Email & Phone Number

My experience spans 20+ years of leading customer support and building profitable business through servicing cutting-edge technology, building great customer care teams and growing after sales business; My customer care experiences include:Medical / Hospital:- Medical Imaging- Lab Diagnostics- Medication Management/ Pharmacy AutomotionGeneral Industry:- Metrology (at Automotive and Aerospace)- Warehouse AutomationDental Industry- Medical Devices (implants and invisible aligners)- Dental Equipment (intra-oral scanners, mills, 3D printers)At Noventum, we help OEMs grow their service business through:- benchmarking an organization’s actual service business- optimizing the service portfolio and operating model needed to boost service sales- defining the best IT solution to support the service operating model - Identifying new skills required and support the development of thoseGuiding through the entire Service Transformation journey, unlocking the service potential is at the core of our business. More on what we do: https://noventum.eu/