With many years of experience in technology projects, consulting and legal implementations, I have garnered extraordinary results while gaining the trust of clients and co-workers that our implementations will be successful. I have an extensive knowledge of legal matter management systems, electronic billing, document management, legal hold, corporate secretary systems and processes. I have worked with Fortune 500 companies such as Bank of America, USAA Insurance, Ford Motor Company, Home Depot, City of Chicago – Law Department, Zurich of North America, Associated Bank, American Electric Power (AEP), CNA Insurance, Price Waterhouse Coopers (PWC), Apple, City of Nashville – Law Department, and Allstate Insurance.Specialties: Business Process Improvement, Matter Management, Electronic Billing and Invoice Processing, Legal Department Assessment, Project Management, Business Process Design, Contract Management, Technology Implementation, Requirements Gathering and Training.