* Establish and manage enterprise vision, strategy, and program to ensure information assets and technologies are adequately protected.* Identify, develop, implement and maintain processes and technologies across the enterprise to ensure cybersecurity best practices are in place.Key Achievement and Projects: * Upgraded key servers with clustering capability to improve availability, performance and tolerance .* Implemented industry leading security solutions to further enhance the overall protection of all locations.

* Provided project and technical support for one of Dell’s biggest clients: Canadian Tire Corporation (CTC).* Managed CTC’s install base as Dell’s primary contact, monitor health status and prepare system reports weekly to Dell and CTC management.* Led bi-weekly meetings to review current status on projects, critical and legacy systems, outstanding service tickets and business issues.* Coordinated with Dell Technical Team and prioritized tier 1 and 2 service requests for timely diagnosis and support within SLA.

TCC Global (Worldwide Leader in Loyalty Campaign)* Ensured smooth operation in AP’s IT function/security/projects & supervised the IT team.* Oversaw ITSM, systems support, maintenance, backups, archiving & disaster recovery.* Planned, developed, and implemented the AP IT budget in line with business needs/expectation.* Assisted in digital and app projects for loyalty campaigns, coordinated from early development phrase, requirement gathering, vendor liaison, testing, UAT and roll out.Key Achievement and Projects: * Identified phishing attacks and avoided a potential loss of 3.5 million by Azure Security Center and network monitoring tools.* Migrated to Active Directory domain as planned and moved the on-premises Exchange infrastructure to Cloud based Office 365 for 40% reduction on maintenance expenses.* Relocated Hub office and 7 countries on budget without business interruption.* Conducted Security Awareness Training and Updates in monthly Town Hall and recorded a 33% reduction of incident reporting in Asia Pacific region.

Baker & McKenzie (Leading International Law Firm)* Managed the IT team and provide technical support for 700+ users in 3 Hong Kong offices.* Responsible for data security, IT project, systems stability, backups and maintenance.Key Achievement and Projects: * Implemented SharePoint Server and published the litigation server for client access.

* Supervised, developed and trained the IT team in APAC region.* Re-designed, re-built the AP IT infrastructure and security from perimeter to data.* Standardized platforms and implemented IT projects to host services out of Hong Kong.* Managed all capital expenditure (CAPEX) projects and budgets including non-IT items.* Monitored operations effectiveness and enhance value to meet business needs.Key Achievement and Projects: * Completed IT and system migration after business acquisition in 5 AP countries.

New Horizons Computer Learning Centers (US Listed Fortune 100 fastest growing company in 2000 and the world’s largest IT training company in 2002).* Completed the network infrastructure setup for the first Hong Kong site.* Responsible for IT operations, support, network, and classroom security.* Managed and deployed the scheduled classroom PCs with appropriate configuration, operating system and required software applications.* Conducted both application and technical training classes according to schedules.Key Achievement and Projects: * Setup IT infrastructure and certified as Prometric, VUE and Microsoft MOS testing center.

A US listed Fortune 500 multinational enterprise and the largest data storage products manufacturer in the world).* Provided technical consultancy services, network design, pre-/post-sales support and implemented various network infrastructure projects mainly for education division.* Managed and monitored LAN/WAN for HK office and led in-house support team.* Conducted user training internally and externally for customer on software applications.Key Achievement and Projects: * Built the system integrator team to generate more than 3.5 million of new revenue.

* Responsible for LAN/WAN administration, system maintenance and end user support.* Implemented Oracle Financials 10.6 for 4 APAC countries and completed the 10.7 upgrade.* Managed daily logistics operations and Imation inventory control to maintain target IMC.Key Achievement and Projects: * Migrated from 3M systems; Completed Y2K transition & no impact to business operations.

* Responsible for warehousing, import, stock allocation, distribution and transportation.* Prepared lead-time analysis, order status summary and initiated purchase orders.* Implemented EDI for 2 largest Supermarket chains in HK - Wellcome and Park'N Shop.* Focused on key accounts handling and acted as backup when IT Manager is not available.* Participated in launching Imation and provided logistics support to the new company.Key Achievement and Projects: * Re-engineered the Custom Post-it Notes business from sales, manufacturing to delivery.

* Managed the plastic injection-molding production and provided client services. * Prepared pricing and financial analysis reports for the board of directors.* Developed and implemented series of quality plans to improve product quality level.Key Achievement and Projects: * Accomplished 98% overall quality assurance level for BC Tel and Gravis Inc.