Dave Lowes Email & Phone Number

Harrogate, England, United Kingdom

Supporting staff working from home in many aspects of working from hardware (upgrades, new equipment) remote working (VPN and VDI where appropriate along Trust guidelines). Managing user accounts and access.Liaising with internal staff when necessary to support other helpdesk functions when necessary.Managing software upgrades and subsequent arising issues.

Harrogate, England, United Kingdom

Supporting staff working from home in many aspects of working from hardware (upgrades, new equipment) remote working (VPN and VDI where appropriate along Trust guidelines). Managing user accounts and access.Liaising with internal staff when necessary to support other helpdesk functions when necessary.Managing software upgrades and subsequent arising issues.

York, United Kingdom

Working in a team of three within the Infrastructure team supporting 500+ servers across Humber, East Yorkshire, Vale of York, Harrogate and District and North Yorkshire, exclusively through remote support.Responsibilities• Remedial work and triage on the Veeam and Backup Exec within the estate. All sites were hosted on VMWare.• Distribution of approved patches to Servers and clients using SCCM and SCOM.• Network and device monitoring using Solarwinds.• Watchguard firewall monitoring.• Administration of Sharepoint.• Application support to clients (web and native apps).• Configuring Skype for Business/ Teams

York

Bradford, United Kingdom

Harrogate, United Kingdom

Contractor working on and Exchange and Outlook Migration

Harrogate

• Management of 2 Microsoft 2008 servers employing Active Directory in a business critical 24/7 environment. • Recommending and project managing changes to improve resiliency of the servers and network • Design and implementation of disaster recovery plan including backup strategy using CA Arcserve software.• Maintenance of other IT systems, Microsoft Exchange 2007, and Office packages• Liaising with suppliers to gain best value for hardware and software.• Server and network performance management.• Recommending and implementing IT strategy and projects• Producing reports for the Senior Management team using Microsoft Access and Excel (Macros and Pivot Tables)• Manage patching of servers and workstations using various software (SUS)• Disaster recovery planning and management for high availability using specialised software• Management of servers and workstations remotely through remote desktop• General network monitoring and management of switches, etc.

Leeds

Supporting ICT installations in schools in the Leeds area.Main Responsibilities as for Woodkirk High School

Recommending and project managing changes to improve resiliency of the servers and network Design and implementation of disaster recovery plan including backup strategy using Veritas software.Network upgrade from Windows NT 4.0 Server and Windows 98 environment to Windows 2003 and Windows XP, employing active directory, and merging of the two networks to ease system management.Supporting and upgrading Microsoft Office suites from Office 97 to Office XP, including configuration of Microsoft Outlook for Administration and teaching staff. Maintenance of other IT systems, i.e. SIMS (Relational Database on SQL 2000 and SQL 2005) and an on-line helpdesk to assist staff with IT problems.Setting up and supporting VoiP technology.Liaising with suppliers and agencies.Established SLA’s within the organization.Server and network performance management.Recommending and implementing IT strategy and projectsSetting up test environments for software testing and own internal testing of next upgrade product (e.g. Windows 2000/2003 and SIMS upgrades) as well as Microsoft Sharepoint in order to develop a central virtual meeting point for all departments in the schoolProducing reports for the Senior Managemen.Developing and Monitoring backup strategiesManage patching of servers and workstations using various software (WSUS)Setting up Moodle as a Virtual Learning environment for the school (based on PHP and MySQL)Enterprise Anti-virusHP/Compaq / Dell server hardware (including blades) and management software, e.g. HP Proliant support pack, Dell OpenmanageDisaster recovery planning and management for high availabilityManagement of servers and workstations remotely through remote desktopGeneral network monitoring and management of switches, etc.Configuration of Cisco Switched managed systems for VoiP and traffic management systems. Budget managementCisco VoiP systems.

Leeds, United Kingdom

• Installing (hardware/software) and Maintaining over 200 Windows NT/2000/2003 servers and Active Directory for both internal and external customer use• Mentoring a team of 8 1st/2nd line support staff• Support for 98/NT/2000/XP desktops and associated software• Recommending and implementing IT strategy and projects• Setting up test environments for software testing and own internal testing of next upgrade product (e.g. Windows 2000/2003 and SIMS upgrades.• Developing and Monitoring backups using Veritas backup exec 10, NT backup, backup assist, and flat files• Managing patching to servers and workstations using various software (SUS)• Enterprise Anti-virus deployment (Sophos)• Management of servers remotely through remote desktop• Helping establish Leeds Learning Network as the platform for Internet Access for schools throughout the Leeds area. Because of the nature of the client base, careful consideration had to be given to web-content permissible for different age groups. Also, because over time, the system came under attack, firewall precautions had to be regularly tested and strengthened.

Leeds, United Kingdom

Huddersfield, United Kingdom

United Kingdom

Leeds, United Kingdom

Leeds, United Kingdom

Bachelor Of Science (Bsc), Colour Chemistry

Education record