Dave Malinowski Email and Phone Number

Strategically led all aspects of operations for 78 locations currently open and 140 in the development phase. Focused on superfoods and other healthy options. Spearheaded the execution and strategic planning for the corporate management team, franchise system, marketing, logistics, and development department initiatives. Led a team comprised of a Vice President of Operations, Vice President of Development, Director of Operations, Area Managers, Director of Marketing, Logistics Manager, Wholesale Manager, and contracted employees/teams.• Rolled out a new savory menu to 76 locations. Enhanced the guest experience and satisfaction across the board. Realized 200%+ sales increases in the savory category.• Coached, mentored, and trained the Director of Operations, operations team, and Areas Mangers. Improved efficiency and productivity across the organization.• Collaborated with the development team in the sales of franchise units. Executed "Discovery Day", and event that engaged prospective franchisees.• Re-structured the content and agenda of weekly meetings with the executive team. Reported out on financials, corporate store status, franchise system updates, and department updates.• Updated and streamlined social media guidelines and policies across the board. Enhanced the loyalty app and improved ease-of-use when building new campaigns.• Explored and selected operational efficiencies that lowered the average ticket times from 15 minutes to only five minutes. Simultaneously improved guest satisfaction and retention rates.

Collaboratively led a quick service, seven unit restaurant group that focused on healthy foods. Oversaw the wholesale business that produced the cold pressed juice line. Led a team that included a District Manager, Area Manager, Logistics Manager, Wholesale Manager, Property Maintenance Manager, and culinary team.• Constructed annual and monthly budgets and sales goals for all locations plus the wholesale business. Routinely exceeded goals and objectives across the board.• Partnered directly with the CEO in the creation and implementation of strategic plans. Elevated the company's performance to the next level.• Transformed the company's social media presence alongside the Social Media Manager. Built out campaigns and produced material that attracted target audiences.• Published bi-weekly marketing emails through the POS to entice repeat guests, infrequent guests, and prospective guests. Successfully captured 1k+ sales and $21k in additional revenue.• Installed a new ordering system and guide that slashed operating and production costs of food and the cold pressed juice line.

Championed all facets of operations leadership for individual Property Managers, department heads, and front-of-house/back-of-house teams. Focused on increasing profit margins, lowering costs, and enhancing efficiency across multiple operating units.• Significantly reduced labor management costs from 11% to 6%, front-of-house costs from 12% to 8%, and kitchen labor cost from 17% to 14%. Additionally, lowered beverage costs from 24% to 19% and food costs from 32% to 26%.• Assertively negotiated salaries, hourly pay rates, and benefits with prospective employees. Ensured the teams remained under labor/operating budgets.• Expanded the scope of operations for Huntington Kitchen. Enabled the location to accommodate up to 300 guests, up from the previous 100 max capacity.• Compiled data and monthly reports for the owners and Controller. Examined the financial health and profitability of the organization. Shifted resources and reduced costs wherever possible.• Partnered closely with the Marketing Manager to create and execute detailed promotional and branding plans. Improved guest traffic significantly.• Frequently evaluated the performance of all team members. Strengthened knowledge, skills, and performance of employees across multiple facets of operations.