Dave Manspeaker Email & Phone Number

-Oversee implementation and configuration of new CRM system, including mapping of existing Salesforce CRM data, development of new business operations and workflows, integration with subsystems, coordination of user acceptance training, and change management.-Manage CRM vendor relationship, monitor and approve project expenditures, forecast resource allocation and adjustments, provide detailed project updates to core team and steering committee.

- Performed in-depth analysis of Development Division revenue and expense trends to identify adjustments due to recent unforeseen revenue shortfalls and recommend strategic deployment of resources. Created clear and persuasive presentation materials for Senior Leadership Team.- Evaluated and selected CRM vendors for conversion. Developed evaluation criteria, assessed vendor capabilities, conducted reference checks, and presented recommendations to KQED leadership.- Led cross-departmental team in creating and maintaining data governance policies for constituent-level data spanning many technical systems and intended use.- Provided expertise in transition to Adaptive Insights and Sage Intacct Electronic Resource Planning (ERP) tools. Liased with Development leadership, Finance staff, and product vendors to create automations and improve accuracy of revenue modeling through integrations with Salesforce for individual and organizational constituents.

- Reporting directly to VP of Development, forecasted and monitored annual division revenues of $17.6M. Created accurate multi-year projections of future revenues for organizational budgeting.- Controlled annual expense budget of $450,000 across five departments; approved all division expenditures, analyzed ROI of solicitations and donor events to maximize resource allocation.- Managed day-to-day operations of division’s financial functions: gift processing and acknowledgement, expense reporting, revenue reallocation, on-air credit scheduling and challenge grant recognition for pledge drives, vendor management and payment, and ledger entry auditing.- Led and served in cross-departmental strategic projects to coordinate individual and foundation blended gift solicitation efforts, improve donor level differentiation and major donor pipeline, implement ERP tools, and select new Customer Relationship Management (CRM) system.

San Francisco Bay Area

- Managed Development Salesforce CRM instance; initiated and led strategic projects to meet staff requirements, improve division workflows, database accuracy, and reporting and analytic functionality; maintained data and system integrity through regular maintenance and auditing.- Developed and reported key performance indicators for multiple divisions, including data regarding secured funding, donor retention and renewal, funder cultivation and outreach, and prospect generation. - Coordinate with Finance and Membership divisions to reconcile monthly, quarterly, and annual revenue. - Generate outreach segments for targeted solicitations.

- Implemented Salesforce, customized database objects and reports to meet organizational needs for analysis and action planning; developed staff protocols for data entry, reporting, and activity assignment and tracking- Secured significant multi-year funding through successful grant proposals with data-specific collateral and application materials; coordinated annual giving campaigns and special appeals leveraging account history and communication click rate data to target and personalize individual outreach- Utilized Tableau BI software to analyze data regarding student achievement, demographic information, and multi-year trends for external reporting and proposals, internal communication, and organizational planning- Managed research, screening, and implementation of individual prospect research tool; integrated the new system with existing CRM fields, implemented protocols for use, and led staff trainings for successful adoption

- Developed monthly Advancement dashboard to report, project, and strategize yearly fundraising levels, individual cultivation activities, grant reporting requirements, and online donations against online communications- Supported C level staff in research projects, determining Aspire achievement and demographics relative to similar schools in communities served, and statewide educational needs for new markets- Coordinated interdepartmental communication and workflow to meet external reporting requirements

- Assumed leadership of state grant relationship, including proposal material coordination and management of Salesforce tracking for all reporting and application deadlines, communications, and submissions- Leveraged Adaptive Planning budgeting platform to monitor grant spend-down and determine proposed funding levels for multiple university partners- Developed donor communication summary with relevant demographic information, early childhood education research, Jumpstart performance data, and financial overviews- Served on Corps Support Learning Initiative team to support network-wide professional development and provide opportunities for advancement of individual and team effectiveness

San Francisco Bay Area

- Coordinated budgeting process for regional and university operational budgets, fostered productive relationships with university staff, secured expansion opportunity for state grant application- Developed and implemented systems for tracking and reporting regional and university expenditures, preschool classroom visit coordination, and monthly program data collection- Monitored volunteer information and classroom attendance data in online systems, managed collection and reporting of key program deliverables to federal, state, and private funders- Created and facilitated staff trainings for data tracking systems, internal communication and protocols, financial systems and compliance, and office safety- Successfully planned and managed logistics for office relocation project

Master Of Business Administration - Mba, Finance

Bachelor Of Science (B.S.), Mathematics, Theatre

Activities and Societies: President of Phi Mu Alpha Sinfonia, Freshman Seminar Student Leader 2008, WVWC Jazz Ensemble Section Leader