Support Desk Analyst
Jul 2017 - Oct 2017
AeroLeads people directory · profile
Dave Mccarroll Email & Phone Number
Technology Consultant
1 work email found
@carbonblack.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 71%
Role
Technology Consultant
Location
Waco Area, United States, United States
Who is Dave Mccarroll? Overview
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Quick answer
Dave Mccarroll is listed as Technology Consultant based in Waco Area, United States, United States. AeroLeads shows a work email signal at carbonblack.com and a matched LinkedIn profile for Dave Mccarroll.
Dave Mccarroll previously worked as Support Desk Analyst at Carbon Black, Inc. and Global Account Lead – Applications and Device Services at Csc. Dave Mccarroll holds Masters, Technology Management from Trinity University & College.
Company email context
Email format at carbonblack.com
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{first_initial}{last}@carbonblack.com
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AeroLeads found 1 current-domain work email signal for Dave Mccarroll. Compare company email patterns before reaching out.
Profile bio
About Dave Mccarroll
Master degreed, results-oriented technologist with proven ability to provide targeted solutions in a rapidly changing environment. Exceptional talent to assess the big picture and details to deliver the most efficient information flow between multiple systems and organizations. Demonstrated ability to manage projects and effectively communicate to all levels of management, technical and non-technical personnel. Areas of expertise/ skill sets include:✓ Innovative Problem Solver✓ Customer Service Oriented✓ Disciplined Professional✓ Project Manager✓ Good Communicator✓ System Design & Analysis ✓ Team Leader✓ Change Catalyst✓ Results Oriented✓ Mentor for Staff
23 roles · 56 years
Dave Mccarroll work experience
A career timeline built from the work history available for this profile.
Global Account Lead – Applications And Device Services
Responsible for providing deployment and patching services via SCCM to major accounts · Manages engineers both onshore and offshore – Remote
Apr 2011 - Jun 2016
Evergreen Capability Lead
Responsible for a team of technologists that manage the lifecycle of supported products globally.
Apr 2011 - Jun 2016
Service Impementation Manager
The Service Implementation Manager (SIM) is a pivotal role in the deployment, configuration and transition of a customer from legacy services to the CSC offerings. This is a senior project role that manages both the technical and logistical complexities of deploying multiple services to a customer including communicating and directing the service.
Apr 2011 - Jun 2016
Business Analyst · Assigned To Flowserve Corp – Irving Tx
Oversee vendor responsible for global customer support· Track & analyze trends in Service Desk requests and generate reports· Monitor incident trends and anticipate potential problems for proactive resolution· Vendor performance analysis· Manage various applications, tasks and procedures associated with End User Services
Oct 2010 - Apr 2011
Ilounge Manager
Managed the first “at sea” authorized Apple distributor as an internet café on the Celebrity Solstice.
Apr 2010 - Jul 2010
Customer Services Consultant
Providing level 2 and level 3 technology support to over 1,200 Faculty/Staff and 9,000 students Supporting PC and Mac hardware/software in a complex multi-site academic environment.Was member of a team that created the Help Desk policies, procedures, metrics and keyperformance indicators.HEAT Help Desk software AdministratorLead Bomgar remote support.
2007 - 2010
~3 yrs
May 2007 - Jul 2007
Feb 2007 - May 2007
Ship Systems Manager
Responsible for all onboard computer technology support aboard major cruise ships including:· All Fidelio system support, configuration, and maintenance· Network administration in a Windows XP environment, MS Server 2000-2003, MS Exchange Sever · AS/400 administrator· Active Directory Services administrator as well as Exchange administrator· Desktop.
2004 - 2007
~3 yrs
Director Of Technology
Maricopa County Regional School District #509
Responsible for all technology in this regional school district – 15 locations, 22 servers, 750 seats (PC and Mac)· Acts as high-level consultant to senior management.· Systems Administrator MS Server 2000, MS Exchange 5.5, MS Active Directory Services, Apple Xserve,· As Help Desk Manager, created the entire support infrastructure including all policies.
1999 - 2004
~5 yrs
It Program Manager
Designed & implemented web-based applications for MicroAge field associates. · Administrator for corporate knowledge base development.· An Administrator for corporate service desk software - Remedy· Responsible for corporate internet site project and reporting requirements· Developed metrics for best practices, knowledge management, and business.
1998 - 1999
~1 yr
Customer Support Manager, Information Technology Division
Help Desk Manager· Planned, organized & managed all customer service functions for 1000-seat enterprise including all policies,procedures, monitoring, tracking and coordination of services for both the Help Desk and Desktop supportstaff.· Coordinated all end-user training.· Managed all telecommunications functions for agency.· Created Key User training.
1998 - 1999
~1 yr
Management Information Systems Director
Managed all design, implementation of information resources including all network facilities. · Coordinated all end-user training & technical positions.· Managed applications design and implementation for agency.· As Help Desk Manager, developed entire service infrastructure.
1993 - 1996
~3 yrs
Call Center Lead
1991 - 1993
~2 yrs
1989 - 1993
~4 yrs
Senior Systems Analyst
Supported all PC operations, including 15 LANs.· Supported Apple Mac’s in graphic-related departments.· Supported front/back office products for member properties· Developed solutions for all end-user workstation requirements.· Coordinated end-user training. Served on corporate Technology Committee. · Provided hands-on training for staff development
1984 - 1989
~5 yrs
Director Of Computer Services
Michael R. Ellison, Inc.
Supported all information & telecommunications operations.· Coordinated end-user training.· Directed Christian organizations on the implementation of computer systems for use in fund raising analysis/contributor communications.
1980 - 1984
~4 yrs
Sales Systems Engineer
1980 - 1984
~4 yrs
Software Services Manager
- Managed 3 offices with a staff of 21 professional and clerical staff.
- Provided staff to deliver pre-sales, installation, warranty, and consulting services for all DEC products.
- Acted as District Data Center Manager.
1978 - 1981
~3 yrs
Computer Operations Manager
1976 - 1978
~2 yrs
Senior Systems Engineer
1973 - 1976
~3 yrs
Sr. Computer Operator
Triversal Data Systems
1970 - 1973
~3 yrs
2 education records
Dave Mccarroll education
Masters, Technology Management
Trinity University & College
Bachlors, Computer And Information Sciences, General
Trinity University & College
FAQ
Frequently asked questions about Dave Mccarroll
Quick answers generated from the profile data available on this page.
What is Dave Mccarroll's role at their current company?
Dave Mccarroll is listed as Technology Consultant.
What is Dave Mccarroll's email address?
AeroLeads has found 1 work email signal at @carbonblack.com for Dave Mccarroll.
Where is Dave Mccarroll based?
Dave Mccarroll is based in Waco Area, United States, United States.
What companies has Dave Mccarroll worked for?
Dave Mccarroll has worked for Carbon Black, Inc., Csc, Comsys, Celebrity Cruises, Inc., and Texas Christian University.
How can I contact Dave Mccarroll?
You can use AeroLeads to view verified contact signals for Dave Mccarroll, including work email, phone, and LinkedIn data when available.
What schools did Dave Mccarroll attend?
Dave Mccarroll holds Masters, Technology Management from Trinity University & College.
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