Department: Suspense Work description: Administrator for the Suspense team. Error resolving, working with both country districts all over Europe via phone and mail, to ensure custommers bills are processed timely and correctly. Providing information regarding billing issues to both managers and supervisors, Durin tie I held he position of team support for a period of 6 months, this position meant that I was the first point of contact for any problems for a teamm of fourtheen people.

2002 - 2004 New Image tiling, BlessingtonDuring this time i worked as an apprentance tiler, this isvolved working in peoples homes doing contruction work for them, dealing wit the customers on a daily basis was essential,; Accomplishments: During this time I completed a food handling courseDuties: Duties involved serving and dealing with customers, ordering and taking note of alll stock. I also dealt with the rosters for the department on a weekly basis, when working on the different departments I was in cahrge of the quarter stock takes, hours of work included late nights and also weekends.

completed a certificate course in computer applications

Junior certificate English A Maths B Irish D Geog A French B History C Mech D CLeaving certificate applied Distinction: 89 points from possible 100

in a local pub, it involved serving customers and duing the rosters for the next weeks work, I was also involved in the weekly stock take,