 Coordinate the PC upgrade project across all Australian offices Lead and coordinate team activities to ensure optimum levels of service delivery to internal clients and partners  Workforce planning across PWC sites for upgrade project Collected and collated performance results for the team Remain within agreed budgets in order to drive efficiencies Run monthly reports on roll out to present to management Involved in multi-site side-projects to improve service delivery Laptop/Desktop upgrade & imaging Database administration & archiving  Back up/restore of clients data Liaise with vendors for receipt of new machines Track all client bookings

 AU IT point of contact Create tickets and liaise with Partners and staff Monitor Laptop/Desktop staff Track laptop/desktop stock Track IT peripheral stock Process new starter machines Terminating leavers and processing machines Process mobile phone plans Process assigned tickets/requests

 Facilities Management Liaising with contractors, builders, electricians and other suppliers Administration  Organisation of staff ID's and security ID's

 Salary Increment Reviews for HR manager Reports on New Staff & Promotions Monitoring sick leave, absenteeism and time keeping Solely responsible for HR Helpdesk  Processing security passes Manage eye tests for all staff Monitor staff overtime and other administration Direct contact for manager in relation to the above Arranging Gaeleagras (Irish language) courses for all interested staff