Have a diploma in travel and tourism. 6 years of Amadeus Duties:Researching travel options & presenting the best deals in terms of requirements. Ensure all bookings & reservations are processed accurately.Responding to all phone enquiries promptly, courteously and in a friendly manner. Filing, photocopying and general administrative duties.Building strong relationships with clients.Ability to achieve branch, team sales and profitability objectives.Up selling relevant add-ons, like, insurance, excursions. Monitoring bookings throughout the working day.Negotiating corporate and best rates with hotels.Advising on and organising visas.Booking rail, hotel, domestic and international air travel.Monitoring competitor activity in order to maintain the most competitive rates.Complying with all relevant laws and travel business legislation.Handling high numbers of incoming calls from direct customers and travel trade.