Dave Moore Email & Phone Number

*Analyzing Business needs with various departments in the organization.*Soliciting and Developing system requirements to effectively address the business needs. *Managing Projects by establishing time-lines for completion of different phases of the project. *Development of Test Plans to effectively guide the project.*Completion of Test Matrices for integrated testing using the SDLC Waterfall method. *Defect Tracking using HP ALM and Squish Databases *Working closely with the system developers to ensure all system enhancements and changes work as designed and meet customer expectations.

Columbus, Ohio Area

*Analyzing Business needs with various departments in the organization.*Soliciting and Developing system requirements to effectively address the business needs. *Managing Projects by establishing time-lines for completion of different phases of the project. *Development of Test Plans to effectively guide the project.*Completion of Test Matrices for integrated testing using the SDLC Waterfall method. *Defect Tracking using HP ALM and Squish Databases *Working closely with the system developers to ensure all system enhancements and changes work as designed and meet customer expectations.

Worked with business analysts, programmers, and product analysts in testing of new and old products changes for multiple states in the property and casualty lines of business. Served as a liaison between the business and Information Technology department to thoroughly test new enhancements.* Scripted draft and final requirements for project enhancements in support of the operations department, which included using SDLC waterfall methodology and guidelines.* Identified problem areas for system products, software, and documentation found during testing, projects, and research by initiating tickets to be submitted to be worked by the operations analyst department.* Performed routine business help desk support which entailed researching and providing timely resolutions to all departments including Information Technology, Customer Service, Claims, Underwriting, Compliance, Marketing, and Products and Pricing.* Thoroughly involved in UAT testing which included large implementations for new and old products, working with defect tracking tools to identify testing issues before implementation.(Open)

Managing the profitability of Property and Casualty business for our two largest states with a combined written premium of 75 milllion. Conducting quarterly marketing meetings with the producers to promote understanding of the company quality standards and to build strong business relationships. Produced quarterly reports to track the quality of the business. Worked closely with underwriting assistants to complete business reviews in a timely manner.