Senior Director Of Digital Marketing & Technology
CurrentAs Senior Director of Digital Marketing & Technology, I lead strategic digital initiatives that enhance Columbia Business School’s online presence and operational efficiency. 10+ years of experience in marketing and communications in higher education leading a talented team of professionals. Collaborating with our degree marketing team and contracted vendors to engage prospective students to increase enrollment. I oversee expanded responsibilities, including:Email Marketing Transformation: Spearheading the migration to a unified, school-wide email marketing platform to streamline communications and improve engagement. Working with copywriters to refocus email communications to improve open rates, drive engagement, and grow interest in our academic and research areas.Search Experience Optimization: Leading the research and implementation of Coveo’s advanced search engine platform to enhance website navigation and user experience.Team Leadership: Managing a team of developers and content designers to deliver over 100 new features and enhancements to the Drupal environment. Oversaw the completion of over 700 action items with a 93%+ success rate during that same period.UX/UI Enhancements: Collaborating with Carnegie Dalton, staff, and contractors to redesign the CBS Insights website, driving traffic growth and improving user engagement.I continue to drive innovation through large-scale projects, vendor collaboration for paid digital ad placement, AI integration, and user engagement analysis. I have our enhanced analytics capabilities by creating dashboards tailored to stakeholder needs, enabling data-driven decision-making.I focus on collaboration and continuous improvement, aligning technology solutions with strategic goals, and delivering measurable outcomes. We are successful when everyone on the team is respected, valued, empowered, and invested. I support and encourage my team to innovate, take risks, and present opinions with best practices and data.