Sales and Customer Service with years of consistently achieving 15% over sales goals.*Supervision, recruitment, scheduling, training of employees.*Oversee work orders from start to completion, verifying proper documentation is approved.*Shop various vendors for pricing, parts, etc.*Distribution of jobs to installers. Recognizing the techs strengths and distribute the jobs accordingly for an efficient and healthy environment.*Conflict resolution of customer complaints.*Work on warranty claims and problem solve issues. Developed VVT & AFM deletes, decreased warranties by 20%.*Inspection of all completed work for proper installation*Utilize various software programs.*Maximize the production capabilities with new concepts to increase revenue. Developed Diesel/Industrial engine campaign. Revenue increased by 20%.*Maintain and oversee garage area for safety, cleanliness, etc. Keeping work areas organized.

Sales, ordered Dealer inventory and scheduled rigging and deliveries. Also worked with setting up boat show displays and brochures.

Started out as a used car Porter and then promoted to Executive Porter. I was responsible for checking out new inventory, finding any mechanical problems, and sending them out to get repaired and detailed. Also scheduled deliveries. In the last two years I was promoted to New Car Sales where I earned the top sales nine out of the twenty four months. I also earned most Product Knowledge and Best Walkaround presentation by local Ford Dealers.