Dave Navida Email & Phone Number

Abu Dhabi, United Arab Emirates

 Manage day to day operations with budgeted guidelines and to the highest standards. Well versed and knowledge in the menu and promotional activities Promptly and professionally handles guest issues and communicates problems and concerns to Restaurant Manager. Set an example of good grooming, punctuality, friendliness and knowledge. Responsible and accountable for the operational running of their area of responsibility. Assists in conducting team briefings, meetings and training sessions as directed by the management. Consistently monitors the quality of food and beverages being served. Ensure that all preparation and closing duties are performed according to standards. Communicate daily and act as liaison between staff and management. Report on management regarding sales results and productivity Knowledgeable of various computer software programs (MS Office, restaurant management software, POS) Responsible for weekly ordering. Conducted monthly inventory, purchases, waste, and perpetual reconciliation in accordance with company policies and procedures. Assist the Restaurant Manager in the execution of his duties and takes over some of the routine tasks during his absence.

Dubai Mall

 Promote and maintain positive relations with all contacts, customers and potential customers. Ensure the use of the Standard Operation Procedures by all team members Acts as Supervisor whilst on shift. Ensures the highest levels of service and courtesy are provided to all guests. Preserve excellent levels of internal and external customer service. Consistently monitors the quality of food and beverages being served. Assist the F & B Supervisor in the execution of his duties and takes over some of the routine tasks during his absence. Demonstrates a positive attitude and enthusiasm towards work. Performs related buffet/banquet set-up tasks. Places orders with kitchen; informs cook/chef about any special cooking instructions. Offers ideas and suggestions on how to further improve the teamwork. Handling Customer Request and Inquiries Advises supervisor of any member/ guests complaints as soon as they occur. Take the customers complaints to ensure that customer satisfaction at all times. Contributed to a positive team environment in the store.  Maintain expert knowledge of all product and content delivery systems.  Execute any other duties are requested by Immediate Supervisors.