Dave Noles Email and Phone Number

DIGITAL LEARNING PARTNER MANAGER (2020 to Present)• Establish and maintain relationships with key stakeholders, partners, and Infinite Campus’ leadership team. • Collaborate with Campus Sales to evaluate and categorize potential new digital partnership opportunities.• Key Position Achievements:o Brought on 22 new digital partners in 18 months due to strong relationship building skills with Key Partners like Albert.io, Canvas, Curriculum Advantage, GG4L, Gooru, Illuminate Education, Mackin Via, Softchalk, Turnitin, Zuni Learning Tree, etc. • Established and maintained relationships with key stakeholders, partners, and Infinite Campus’ leadership team.• Represented partnership interest throughout all departments as well as with executive leadership. • Collaborated with Campus Sales to evaluate, categorize, and build upon potential new partnerships.• Key Position Achievements:o Built a successful partner program by identifying, onboarding, training, and managing key customer relationships. o Created a model for assessing, marketing, and partnering with non-profit educational service agencies, channel partners, and business partners.o Developed bi-annual partner conferences that allowed all partners to engage with top leadership and learn about upcoming projects and products with the company.o Developed a continuous communication plan that emphasized frequent, targeted, consistent messaging engaging all levels of the partner program with upcoming news, events, issues, and feedback.o Consolidated all partners across the company into one department and under one Partner Manager, creating more efficiency and saving the organization money. o Brought on 6 new non-profit partners over 3 years, adding approx. 150 new school districts to client base.

• Worked within Agile and Waterfall SaaS development methodologies to release software updates within an iterative release cycle using JIRA to track development work as well as several process management technologies (Kanban boards, burndown charts, and user story sprint tracking).• Solicited and documented business requirements through use of regular focus groups with product end users.• Collaborated cross-functionally with quality assurance analysts, business analysts, software developers, architecture team members, and UI/UX designers to deliver regular high-quality software updates to customers within SDLC.• Managed multiple simultaneous development projects independently, within a team-focused environment• Engaged in 1:1 UI/UX scripted walk-through testing, using Axure mockups.• Analyzed state Department of Education reporting documentation to assess any needed updates to company product

• Managed staff planning and supervision as well as customer relationship initiatives related to support services. • Provide technical expertise on systems process and procedures and provided guidance on staff questions.• Key Position Achievements:o Teamed with peers and managers to develop process improvement initiatives streamlining procedures, standardizing hardware/software configurations, improving training, and reducing volume of support incidents. o Helped design and implement a Knowledge Support Center and created/implemented a job shadowing program

• Provided Level 2 Support for Partners and Internal Team members to troubleshoot/resolve issue with internal software.• Worked in SQL server for Application to resolve Software issues and trained with Team members with Partners Group.• Led relationship development with Partners and State Reporting Clients and managed 10 State Specific State Reporting.

We are a female powered girls hockey program. We focus on speed, hockey skills, team building, enrichment, fun, and friendship. Started by two Dad's trying to help their daughters have the same experiences elite players get, but on and off ice activities are all run by strong women leaders.

• Responsible for monthly and yearly sales numbers as well as managing current and new sales accounts.• Provided face-to-face as well as outbound calling sales of business electronics. • Key Position Achievements:o Served as founding member of the successful Best Buy for Business venture during its test trial. o Oversaw the first Geek Squad store to reach $1MM in revenue. o Promoted 2 times to roles with increasing store and people leadership responsibilities.

• Held responsibility for the overall customer shopping experience. • Coached and trained store team in understanding customer segment and how the team’s role impacts store results.• Oversaw the execution of value propositions and validated the needs of the segment were being met.• Managed daily profit and loss review, planning, and execution.

• Trained sales and technical support staff on existing and expanding product lines.• Key Position Achievement: Implement new sales strategies that ultimately increased overall profit margin by 5%