Dave Pacey Email and Phone Number
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I am a seasoned Service Transition Manager experienced at transitioning services successfully into a diverse, multi-supplier environment during periods of major organisational change, ensuring the correct governance is in-place to support users and risks are managed so not to place our existing services at risk.Whilst transitioning multiple services into the live environment I have also supported the co-creation of its ITIL process and helped mature this into an efficient and effective state which matches our corporate, strategic direction.In addition, I have a wealth of Project Management experience affording me the ability to understand how projects need to be delivered within a service delivery lifecycle and how this maps to the project delivery lifecycle.I am also an established Project Manager with 10-years’ experience, leading high-profile projects (CEO and Secretary of State level) with total values exceeding £2M. I have delivered projects and programmes using waterfall and agile methodologies realising business benefits and savings totalling £9M over 4-years.My projects have delivered to meet customer expectations with one project being shortlisted for “Award for Best Use of Geospatial for Business Benefit” by the Association of Geographic Information, receiving a “Highly Commended” certificate.Key to my project successes are working with great teams and choosing highly skilled and trusted team member has help win a Customer Recognition award for ‘above and beyond’ working within our Customer Relationship CharterIndividually I have also won a Personal Recognition award for “leadership” shown in delivery of the project and “unwavering professionalism, dedication and willingness to consistently go beyond the call of duty in meeting an incredibly challenging and ambitious programme”With formal ITIL, Project and Programme Management qualifications and over 15 years experience; I have the necessary experience and qualifications to fulfil most roles.
Department For Environment, Food And Rural Affairs
View- Website:
- defra.gov.uk
- Employees:
- 3905
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Gio Resource ManagerDepartment For Environment, Food And Rural Affairs Sep 2023 - PresentResource managing a newly set-up team of Domain specific Project Delivery Professionals to deliver Defra's underlying technical services which underpin our ability to support customers and members of the public.Covering domains such as Accommodation, Connectivity, Hosting, and Unified Communications. -
Senior Service Transition ManagerDepartment For Environment, Food And Rural Affairs Sep 2019 - Sep 2023Bristol, United KingdomTo assure and approve the plans and strategies of the Business and suppliers for the design and transition of new and changed services or Business entities into the service model.Responsible for the design, implementation and maintenance of a governance framework and associated process for transition management, and additionally for the integration of all relevant suppliers and assurance over the quality of their work -
Service Transition ManagerDefra Nov 2017 - Sep 2019Bristol, United KingdomI ensure that the introduction of new IT services and changes to existing IT services are undertaken with appropriate governance to support business requirements and deliver the expected value without putting our existing services at risk. I work with all stakeholders across the delivery lifecycle process to ensure that change can be delivered at pace, to expected quality and standard with minimal risk to the live operational environment. -
Service Transition ManagerEnvironment Agency Apr 2017 - Oct 2017Bristol, United KingdomI ensure that the introduction of new IT services and changes to existing IT services are undertaken with appropriate governance to support business requirements and deliver the expected value without putting our existing services at risk. I work with all stakeholders across the delivery lifecycle process to ensure that change can be delivered at pace, to expected quality and standard with minimal risk to the live operational environment. -
Senior Project ManagerEnvironment Agency Oct 2015 - Mar 2017Bristol, United KingdomI delivered an Agile solution to manage large volumes of mutual aid (assets & people moved during incidents to support operational response to flooding) part of our major incident readiness.Asked to develop a service in under 6-months, in time for potential winter flooding.Key Challenges:• No overarching strategy/roadmap to base project deliverables against• Using new business technologies which cross cuts multiple organisations, overcoming associated risks and issues• Overcoming resourcing constraints & contractual issues• Creating PaaS subscriptions, a new concept to the organisation• Resolving Data Quality/Management problems• Delivering data feeds via APIs• Delivering Service Wrappers in an agile worldKey Outcomes:• Delivered MVP in 5 ½ months - used in anger 3-days after go-live to great success• Agile CI based on user feedback from operational use• Customer requested scope increase to deliver further benefits• Overwhelmingly positive feedbackKey Benefits:• Enabled the organisation the ability to operate at the required level• Increased business efficiency (50%-80%)• Enabled business access to timely and accurate info• Enabled ability to Integrate with partner orgs• Improved HSW monitoring of staff -
Gis Project ManagerEnvironment Agency Nov 2011 - Oct 2015Bristol, United KingdomManagement of GIS projects within the public sector.Delivering high profile projects (up to CEO level) with a total value exceeding £2M.Realising business benefits & savings totalling approx. £9M over 4 years.Management of a Decommissioning Programme focused on reducing our enterprise GI estate removing unused applications, databases and servers; alongside upgrading our software where appropriate to ensure ongoing vendor support and realisation of new functionality. With costs savings of £400,000 per annum this delivers real savings for customers. -
Data & Information Technical OfficerEnvironment Agency Apr 2010 - Nov 2011Working to deliver Inspire Directive and ISO19115 compliant metadata for the Environment Agency and making the Agency’s metadata available in line with the UK Location Programme and business needs.Delivering our Information Asset Register to our users.Administration of our SAAS helpdesk support system Zendesk.Business lead to develop an enterprise solution to create, manage and discover our metadata and to share metadata with our customers and partners -
Project Co-OrdinatorEnvironment Agency Jul 2009 - Apr 2010Project co-ordination across multiple projects and EC Directives. Monitoring milestones and key stages of projects, reporting on progress to management.Providing project support to project managers to help them develop project and communication plans, key milestones and developing contractor frameworks with guidance during their project lifecycles.Project planning of team projects to assist resource planning and management engagement.Resource management & system management of our web-based help desk application to manage resource expenditure of ad-hoc work, providing reports to senior management. -
Project ManagerEnvironment Agency Oct 2006 - Jul 2009Project managing an agile delivery of a series of IMS/IMF enhancements to our companies GI web browser and the successful, challenging full lifecycle delivery of upgrading 2000 ArcGIS Desktop software users from v8.3 to v9.1. Both using ITIL and PRINCE2 practices.Focused on business risk management and on business benefits of the product and its performance. I have delivered products that have made significant business savings (e.g. a recognised 9000 hours per year).Management across multiple stakeholders including system architects, business analysts, business relationship managements, communications, security, intellectual property and testing.Managing across multiple suppliers both internal and external including suppliers from the USA, Ireland, the Netherlands and the Russian Federation.Focusing on customers and partners ensuring the product is focused on the customer and engage regularly.Producing high quality and peer recognised project documentation including terms of reference outlining the definition of approach for all projects to inform senior and programme management.Ensuring product quality by managing user acceptance testing cycles -
Data Quality & Gis OfficerEnvironment Agency Aug 2001 - Oct 2006• GIS Software skills – including ArcGIS Desktop (Spatial and 3D analyst).• GIS Data Management and Co-ordination - through custodianship of metadata and managing data across a region (incl. FME, Personal & Corporate Geodatabase skills).• Helpdesk Solution - providing solutions, bug resolution and consultation to a 200+ user base.• GIS Training – experience of one-to-one and small group training plus mentoring new starters
Dave Pacey Skills
Dave Pacey Education Details
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University Of GlamorganGeographical Information Systems -
Geograpgy
Frequently Asked Questions about Dave Pacey
What company does Dave Pacey work for?
Dave Pacey works for Department For Environment, Food And Rural Affairs
What is Dave Pacey's role at the current company?
Dave Pacey's current role is GIO Resource Manager at Department for Environment, Food and Rural Affairs.
What is Dave Pacey's email address?
Dave Pacey's email address is da****@****.gov.uk
What schools did Dave Pacey attend?
Dave Pacey attended University Of Glamorgan, University Of Derby.
What skills is Dave Pacey known for?
Dave Pacey has skills like Gis, Arcgis, Spatial Databases, Geomatics, Data Management, Esri, Spatial Analysis, Project Management, Cartography, Geography, Gps, Environmental Awareness.
Who are Dave Pacey's colleagues?
Dave Pacey's colleagues are Adrian Cooper, Alison Parker, Greta Hitchcock, Thomas Cohen, Anna Howe Miwfm, Victoria Mcdonnell, Vittoria Lauretano.
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