➤ Managing construction and leasing projects across all phases, from start to finish, for a specific residential rental building. ➤ Maintaining communication and alignment between various stakeholders throughout the construction process.➤ Reviewing technical drawings and ensuring accuracy, as well as managing the overall project from start to completion.➤ Communicating clear and detailed work orders for technicians and sub-trades and adhered to all company procedures. ➤ Scheduling construction projects in a timely manner, ensuring deadlines are strategically met to facilitate satisfaction.➤ Documenting requirements across all functions of the project, and tracking progress to ensure all deliverables are met.➤ Estimating, reviewing, and preparing project scope, budget, timeline, various contracts, and specific supply chain needs. ➤ Skillfully managing personnel in areas like schedule and tasks and establishing a network of qualified subcontractors.➤ Organizing, conducting, and representing the company at project coordination and all weekly rental facility meetings.➤ Serving as the main point of contact to all internal and external parties in areas such as progress, ordering, and goals.

➤ Reduced issue closure time for infrastructure maintenance by ~15% year over year by facilitating strategic training goals.➤ Developed and coordinated various tasks for VMware and Cisco certified infrastructure and network engineering team.➤ Provided project management support and assistance by scheduling meetings, documentation, and project documents.➤ Organized information collection and validation, prepared status reports, and communicated with all department teams.➤ Worked with stakeholders to ensure projects were effectively managed according to established project plans and goals.➤ Coordinated with functional leads in preparing documentation related to the definition of project scope and objectives.➤ Performed release planning by scheduling and communicating the release, and execution, of network deployment scripts.➤ Compiled project status reports, coordinated project schedules, managed team meetings, and tracked specific equipment. ➤ Lead the development and documentation of processes, to ensure best practices were followed across many functions.➤ Managed purchase orders, timing charts, and code test instances and coordinated presentations and statistical goals.

➤ Successfully increased customer incident closure rate by over 10% by facilitating strategic training processes and goals. ➤ Directed all phases, from prototyping to QA testing, of new releases of customer and internal applications.➤ Developed an end-to-end training process, including all training materials, for the onboarding of new team members. ➤ Coordinated functional and quality assurance including system builds, report generation, and all regulatory validation. ➤ Strategically reviewed all projects to increase revenue and provide resolutions for various client concerns and issues.➤ Maintained communication and relationships with all stakeholders, community groups, partners, and manager teams.➤ Scheduled and attended all planning meetings and participated in weekly conference call updates within specific teams.➤ Reviewed and resolved client items in a timely manner and implemented controls and oversight for various transactions.➤ Conducted weekly meetings with staff to discuss directives, initiatives, and various issues across specific departments.➤ Documented all requirements for BBB accreditation and resolved complaints, achieving an A+ rating and accredited status.