Dave Plank Email & Phone Number

Madison, WI

Support of all infrastructure technologies and applications systems. Additionally, support strategic planning process for the Y.

Advisory capacity in developing courses for the Project Management Program. Prepared in class curriculum and provided adult education instruction for a number of these courses.

Wauwatos, WI

Implemented a call center knowledge management system which reduced time to find answers to consumer questions by 90%. Integration manager for global warranty program which addressed governance, standard processes, real time root-cause discovery and application of corrections to in process manufacturing/procurement/design in addition to application in.

Madison, WI

Provided executive consulting for senior level executives for cost effective use of Information Technology (IT) functions and provided coaching and mentoring to IT executives towards establishing organization, governance, and process requirements/capabilities to cost effectively serve their respective businesses.

Madison, Wisconsin Area

• Mandate: As a member of the Executive Management Team, provided technologies and systems that will assist CUNA in achieving world class status as a trade association (in 2001, CUNA was ranked by Washington DC news.
• Implemented IT core competencies including establishing an open systems infrastructure, developing the IT organization in support of business functions, implementing an IT project portfolio planning process which.
• Developed a change management process, resulting in 99+% user acceptance of all IT projects.
• Implemented a trade association ERP system, Oracle Financials, Payroll, and HR systems which consolidated 50+ disparate data base systems into a central data repository, while addressing CUNA’s Y2K requirements.
• Implemented CUNA’s first e-business application for permission based e-marketing.
• Contracted shared risk provisions in a contract for implementing an e-Learning Management System, resulting in a $100,000 savings of contract services. Provided project oversight for this product which improved CUNA’s.

Middleton, WI

• Mandate: Prepare catalog fulfillment systems for 1) upcoming busy season, and 2) 30% annual growth rates with a staff of 40 employees and 50 consultants.Key Achievement:
• Established computing and telecommunication capacity planning metrics and trend analysis to support a busy season of 40,000 orders and 50,000 picklists a day.
• Implemented Siemens PBX to support 2,400 call center agents
• Developed open systems architecture, with supporting IT organization redesign, in order to provide for low-cost and flexible capacity growth. Architecture is the foundation for current catalog fulfillment system and.

• Mandate Provide systems application support for finance, payroll, manufacturing, printing, licensing, royalties and creative product development processes.Key Achievement:
• Established Western’s system development methodology based on Continuous Improvement Process (CIP) principles.
• Served as CIP facilitator on 4 manufacturing teams, resulting in reducing estimate lead time by 25%.
• Executive board member of regional MRPII users group, conducted seminars, planned programs.
• Directed technical services and support group (network, helpdesk, operations) due to a vacancy.
• Annually developed IT strategic plans

Established IT department for Global Anesthesia Systems.Implemented ERP system which managed all manufacturing, purchasing, planning, forecasting, costing, shop floor scheduling, capacity planning and financials (A/P, A/R and G/L).Converted company from mainframe to mini-computing environment.Established first LAN.Established governance committees for.

Mba, Business Administration And Management, General, 4.0

Associate'S Degree, Data Processing, 4.00

Bachelor'S Degree, Biology & Natural Science, 3.27

Activities and Societies: Kappa Delta Pi (National Honors Fraternity) Delta Chi (National Social Fraternity) Reeve Union Board (Chair of.