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Dave Ramirez is listed as Support Specialist, Commercial Drone Pilot Enthusiast, Entrepreneur, Polyglot (Portuguese, ASL, Beginner Mandarin, Spanish, English) Volunteer. at AWL, Inc., a with 343 employees, based in Mcallen, Texas, United States. AeroLeads shows a matched LinkedIn profile for Dave Ramirez.
Dave Ramirez previously worked as Support Specialist II at Awl, Inc. and Call Center Representative at Awl, Inc.. Dave Ramirez holds Associate'S Degree, Computer/Information Technology Administration And Management from South Texas College.
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As a Support Specialist I serve as the first point of contact for staff in their use of company assets, software, and troubleshooting. I allow users to describe their needs or problems and thereafter establish a course of action leading to a resolution. My core responsibilities are:Provide service and support via phone, email, and or chat, Create detailed and accurate descriptions of user problems, troubleshooting steps, and resolutions in Zendesk.Document instructions on a variety of common practices for use within Helpdesk and/or company-wide as needed.Installs/troubleshoots and utilizes a variety of software packages to meet user needs.
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Austin, Texas, United States
Provide operational user support, training, customer service and assistance to all departments. Coordinates issue resolution with other departments as needed. Document systems and troubleshooting processes. Occasionally produce tutorials for new users. Provide user support on software and hardware questions and problems as well as assisting computer users in resolving problem situations.
Austin, Texas, United States
As a CCR I helped consumers get connected with the right agent and record information about their experience as I remained in frequent communication with leadership. I also engage in inbound and outbound calls with consumers looking to compare insurance rates.
Mexico City, Mexico
Assisting the Ch'ol Translation Department office to create and implement the use of translation techniques and translation software MEPS. Coordinated projects and reported to oversight. Provided administrative assistance to other translation groups throughout Central America with ongoing projects in order to meet deadlines according to specifications.
Guangzhou, Guangdong, China
As an ESL Professional tutor I provide remote tutoring services to individuals and groups. Teaching and/or tutoring students for whom English is a second language.
Other employees you can reach at allwebleads.com. View company contacts for 343 employees →
Yulisa Miranda
Colleague at Awl, Inc.Rio Grande City, Texas, United States
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Dawn Duah
Colleague at Awl, Inc.Richmond, Texas, United States
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Preethi Pretty
Colleague at Awl, Inc.Tamil Nadu, India
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Latifah Rice
Colleague at Awl, Inc.Butner, North Carolina, United States
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Milan Lobue
Colleague at Awl, Inc.Whitesboro, Texas, United States
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Nicole Torres
Colleague at Awl, Inc.Elgin, Texas, United States
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Ebony Clifton
Colleague at Awl, Inc.Austin, Texas, United States
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Joshua Walsh
Colleague at Awl, Inc.Travis County, Texas, United States
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Shaniqua Pascal
Colleague at Awl, Inc.Houston, Texas, United States
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Demetria Darjean
Colleague at Awl, Inc.Houston, Texas, United States
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Online Education Counseling TESOL (120-hr with Certificate) Social Work Business
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Dave Ramirez works for AWL, Inc..
Dave Ramirez is listed as Support Specialist, Commercial Drone Pilot Enthusiast, Entrepreneur, Polyglot (Portuguese, ASL, Beginner Mandarin, Spanish, English) Volunteer. at AWL, Inc..
Dave Ramirez is based in Mcallen, Texas, United States while working with AWL, Inc..
Dave Ramirez has worked for Awl, Inc., Central America Branch Of Jehovah'S Witnesses, and Elanzo.
Dave Ramirez's colleagues at AWL, Inc. include Yulisa Miranda, Dawn Duah, Preethi Pretty, Latifah Rice, and Milan Lobue.
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Dave Ramirez holds Associate'S Degree, Computer/Information Technology Administration And Management from South Texas College.
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