Operations Manager
CurrentLeader and developer of a diverse team with 5 salaried Supervisors, 4 Lead Coordinators and 135 Associates. Lead team through process changes necessary with implementation of customer acquisitions. Lead region and company focuses to drive productivity improvements through Lean Six Sigma, building team culture and supporting talent development.• Leads department operations and supervises professional employees, frontline supervisors and business support staff• Develops policies and procedures to achieve business goals, KPIs, and ensure compliance with all regulatory requirements (Board of Pharmacy, OSHA, FDA, and EPA)• Drives continuous improvement throughout operation using Lean Six Sigma principles and processes• Proficiently utilize a variety of software systems, including WMS, SAP, Tableau, and Celonis to analyze data to determine trend patterns and identify areas of improvement that impact customer requirements, work processes, and financial budgets• Collaborates effectively throughout a matrixed organization and comfortably regardless of level• Gains consensus from various parties involved to support business objectives and promote organizational effectiveness