Dave Roche Email & Phone Number

Bradford, England, United Kingdom

Commissioning specialist support services for Adults with learning disabilities

Leeds, England, United Kingdom

Providing pro bono advice and support to a leading regional supported housing provider.

Leeds, England, United Kingdom

Delighted to be advising Empowered Homes on the establishment and future operation of a Charitable Community Benefit Society.

Leeds, United Kingdom

Operational lead for start up real estate investment trust (REIT) funded supported housing provider of specialist accommodation for adults with learning and physical disabilities,mental health and the homeless.Developed successful working relationships with Care Provider Partners, Investors and Commissioners to provide high demand quality housing for vulnerable adults across England Wales and Northern Ireland.Made key contribution towards improved governance,compliance and performance .

Leeds

Responsible for safeguarding, care and support compliance. policy review and development for leading regional housing association .

Leeds

Delighted to be back at Yorkshire Housing supporting both implementation of safeguarding processes across the business and policy development for the independent living service .

York

Led delivery of comprehensive range of housing services to social housing and leasehold customers living in York, Leeds, Beverley across the wider North Yorkshire region.

Harrogate

Responsible for monitoring and maintaining quality assurance and performance management systems for leading regional supported housing and care provider. Compliance and CQC registration lead with responsibility for policy review and implementation.

Leeds

After successfully completing the managing agents review for which I received an excellence in Neighbourhoods award, I have recently completed Yorkshire Housing's Assets and Liabilities Register ,Gas safety Quality Assurance audits and a number of tenancy management desk top policy reviews. Before my interim role as Neighbourhood service Manager in Sheffield I completed the following housing projects; guidance on sheltered housing stock re-designation, Care Act Implementation and Access to Homes policy review .

Sheffield

During the period of this interim role I managed the Neighbourhood Housing team based in Sheffield providing quality tenancy management services to Yorkshire Housing Customers living across the South Yorkshire region and helped the team achieve top quartile performance in empty property management and ASB case handling .

Rotherham,South Yorkshire

Led team responsible for delivering tenancy related services to general needs and supported housing portfolio including income void and estate management .Provision of support, guidance and training to client services and property teams.Organisational lead for regulatory compliance and relationship management with external partners including RSL and private landlords, local authorities and commissioning bodies.

Leeds, United Kingdom

Led project reviewing management agreements for properties owned by the Yorkshire Housing Group where housing related support was provided by specialist providers.Completed desk top review of all existing agreements, created an organisational risk register and on line directory ,developed a standardised template management agreement for future use and completed project implementation plan.

Successfully project managed and led on major national policy reviews including allocation, anti - social behavior and tenancy management through a person centered approach and always delivered to required timescalesLed and implemented customer scrutiny panel and commissioned customer led service reviewsResearched,consulted and implemented tenancy strategy Selected partner provider and implemented web based property matching serviceLed the integration of extra care, leasehold and mixed tenure into Anchor’s operational structure.Policy lead for health and safety, data protection, anti-social behavior, lettings tenancy management, extra care and forensic complaints investigations.Policy advisor to the national coalition for older person’s steering group During my time at Anchor I led and completed the following major projects; - Anti social behaviour policy and process review - Financial and social inclusion strategy - Recruitment of customer scrutiny panel members

Successfully led and line managed 30 employees in a national and support centre of tenancy management teams Delivered outstanding service results and contributed towards the achievement of the Audit Commission Two Star Inspection ratingAchieved a high level of improved service to colleagues and support service from the Customer CentreNegotiated and strategically influenced senior managers to ensure improvements were achieved to the organisation

Senior role for an arms – length management organisationSuccessfully led and managed a team of 70 employees which included housing offices and support teamsProject managed and successfully achieved the 2 Start Audit Commission rating within 9 months of the formation of the company.Received excellent feedback for implementing service improvement projects including choice based letting and payments strategy

Wakefield And Leeds

 Responsibility for managing £10m Single Regeneration Budget and Estate Action Urban renewal regeneration projects Responsibility for two district housing teams who delivered a full range of decentralized housing services to customers living in 10,000and managing 40 employees Managed the Elderly Service Team that included 48 sheltered housing schemes, 4 extra care units and a care link alarm service Awarded Charter Mark for re accreditation of the care link alarm service Successfully implemented innovative customer service engagement frameworks. This included the establishment of a consultative panels and tenant compact which received positive feedback from politicians and customers alikeAppointed to a role as the youngest assistant housing manager in a socially deprived ward within Leeds

Education record

Bachelor Of Laws (Llb), Law

Activities and Societies: Law Society Committee Member & Master of Moots, Liverpool Dentists RUFC

Education record

Activities and Societies: Drama society, 1st XV Rugby, 1st XI Cricket, Colours, School Prefect. St Vincent de Paul Society Treasurer