Senior Operations Manager
Current
Jun 2023 - Present
AeroLeads people directory · profile
Dave Root Email & Phone Number
Senior Operations Manager
at
bswift
1 work email found
@bswift.com
9 phones found area 847, 317, 919, 815, and 309
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Operations Manager
Location
Greater Rockford Area, United States
Company size
Who is Dave Root? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Dave Root is listed as Senior Operations Manager at bswift, a with 828 employees, based in Greater Rockford Area, United States. AeroLeads shows a work email signal at bswift.com, phone signal with area code 847, 317, 919, 815, 309, and a matched LinkedIn profile for Dave Root.
Dave Root previously worked as Benefits Administation Lead at Imi and Client Relationship Manager at Bswift. Dave Root studied at Illinois Wesleyan University.
Company email context
Email format at bswift
This section adds company-level context without repeating Dave Root's masked contact details.
{first_initial}{last}@bswift.com
89% confidence
AeroLeads found 1 current-domain work email signal for Dave Root. Compare company email patterns before reaching out.
Profile bio
About Dave Root
Dave Root is a Senior Operations Manager at bswift. He possess expertise in process improvement, training, bpo, management, employee benefits and 7 more skills.
Listed skills include Process Improvement, Training, Bpo, Management, and 8 others.
Current workplace
Dave Root's current company
Company context helps verify the profile and gives searchers a useful next step.
Bswift
10 roles · 31 years
Dave Root work experience
A career timeline built from the work history available for this profile.
Benefits Administation Lead
Mar 2022 - May 2023
Client Relationship Manager
May 2021 - Mar 2022
Performance Team Leader
May 2020 - May 2021
Client Manager
Jun 2017 - May 2020
Benefits Service Manager
Jul 2015 - Jun 2017
Benefit Operations Manager
Feb 2011 - Jun 2015
Team Leader
Aon Hewitt
Jan 2010 - Feb 2011
Senior Manager
Affiliated Computer Services, Inc
Directly managed an inbound benefits call center team with an average size of 15 associates and three supervisors for a client with 50,000 participants and a $75M contract.• Interacted daily with client leadership around call center issues; escalation resolution, agent feedback, quality monitoring, and inbound call metrics.• Interacted daily with internal client aligned resources around training, issue/escalation resolution, and agent performance concerns.• Ensured team manager was providing proper daily management of team• Developed and formally presented monthly service delivery results to senior client leadership.• Selected as a TBO SME for skilling/workforce management to develop manager training for newly developed curriculum.• Responsible for the call center deliverables on a successful internal remediation plan to improve quality and service center metrics as well as mentor the managers at an alternate site where the business was being transitioned.
Sep 2007 - Dec 2008
Unit Manager
Directly managed an average sized unit of 15 associates including; compensation reviews, performance reviews, career development, company policy and procedure education, new hire training.• Received a people manager effectiveness rating of 5.31 on a scale of 6.0 where business average was 4.99.• Selected to manage a contingent pool of associates that were deployed as needed to client teams most in need of immediate staffing.• Managed operational statistics and improvements for group of over 40 associates.• Managed operations including annual budgeting, staffing, operational effectiveness improvements, and ensured service levels were met for a team of six clients.• Responsible for day to day service delivery and financial operations of benefits center teams including reporting performance to senior leadership.• Expert resource for client and plan management for defined contribution, defined benefit, and health and welfare plans.
1996 - 2006
~10 yrs
Team & coworkers
Colleagues at bswift
Other employees you can reach at bswift.com. View company contacts for 828 employees →
RA
Rami A.
Colleague at BswiftOrland Park, Illinois, United States
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KY
Kesha Young
Colleague at BswiftHarrisburg, Pennsylvania, United States
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CM
Cherylda Moses
Colleague at BswiftWinston-Salem, North Carolina, United States
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CP
Caroline Pottebaum
Colleague at BswiftNorth Sioux City, South Dakota, United States
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MH
Merry Hill
Colleague at BswiftGreater Chemnitz Area, Germany
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AB
Alexis Boydston
Colleague at BswiftChicago, Illinois, United States
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DS
Daniel Spitkovsky
Colleague at BswiftDarien, Illinois, United States
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YB
Yvonne Butler, Mha
Colleague at BswiftChicago, Illinois, United States
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OS
Omer Siddiq
Colleague at BswiftSpring, Texas, United States
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MS
Michelle Steigelman
Colleague at BswiftGreater Chicago Area, United States
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Rami A.
Colleague at BswiftOrland Park, Illinois, United States
View →
KY
Kesha Young
Colleague at BswiftHarrisburg, Pennsylvania, United States
View →
CM
Cherylda Moses
Colleague at BswiftWinston-Salem, North Carolina, United States
View →
CP
Caroline Pottebaum
Colleague at BswiftNorth Sioux City, South Dakota, United States
View →
MH
Merry Hill
Colleague at BswiftGreater Chemnitz Area, Germany
View →
AB
Alexis Boydston
Colleague at BswiftChicago, Illinois, United States
View →
DS
Daniel Spitkovsky
Colleague at BswiftDarien, Illinois, United States
View →
YB
Yvonne Butler, Mha
Colleague at BswiftChicago, Illinois, United States
View →
OS
Omer Siddiq
Colleague at BswiftSpring, Texas, United States
View →
MS
Michelle Steigelman
Colleague at BswiftGreater Chicago Area, United States
View →
1 education record
Dave Root education
FAQ
Frequently asked questions about Dave Root
Quick answers generated from the profile data available on this page.
What company does Dave Root work for?
Dave Root works for bswift.
What is Dave Root's role at bswift?
Dave Root is listed as Senior Operations Manager at bswift.
What is Dave Root's email address?
AeroLeads has found 1 work email signal at @bswift.com for Dave Root at bswift.
What is Dave Root's phone number?
AeroLeads has found 9 phone signal(s) with area code 847, 317, 919, 815, 309 for Dave Root at bswift.
Where is Dave Root based?
Dave Root is based in Greater Rockford Area, United States while working with bswift.
What companies has Dave Root worked for?
Dave Root has worked for Bswift, Imi, Alight Solutions, Aon Hewitt, and Affiliated Computer Services, Inc.
Who are Dave Root's colleagues at bswift?
Dave Root's colleagues at bswift include Rami A., Kesha Young, Cherylda Moses, Caroline Pottebaum, and Merry Hill.
How can I contact Dave Root?
You can use AeroLeads to view verified contact signals for Dave Root at bswift, including work email, phone, and LinkedIn data when available.
What schools did Dave Root attend?
Dave Root studied at Illinois Wesleyan University.
What skills is Dave Root known for?
Dave Root is listed with skills including Process Improvement, Training, Bpo, Management, Employee Benefits, Call Center, Call Centers, and Leadership.
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