It Support Specialist
Current• Collaborated with K-12 DL & L Coordinator and IT Manager to support staff in utilizing educational technology on a daily basis.• Conducted technology training sessions to enhance staff proficiency.• Managed inventory, deployment, and retrieval of equipment.• Supported computer-based testing initiatives and administered the Maker Space program.• Ensured ethical use of online resources and maintained compliance with policies.• Addressed hardware and software issues… Show more • Collaborated with K-12 DL & L Coordinator and IT Manager to support staff in utilizing educational technology on a daily basis.• Conducted technology training sessions to enhance staff proficiency.• Managed inventory, deployment, and retrieval of equipment.• Supported computer-based testing initiatives and administered the Maker Space program.• Ensured ethical use of online resources and maintained compliance with policies.• Addressed hardware and software issues, providing timely resolutions to help desk tickets.• Stayed updated on advancements in digital learning tools and technologies.• Managed procurement processes and coordinated equipment deployment.• Undertook additional responsibilities as assigned to support organizational goals. Show less