Dave Samson Email & Phone Number

London, England, United Kingdom

Hammersmith, London

Plans, develops, manages welfare benefit updates on Turn2us Benefits Calculator. Leads on planning, development, and updating of content for Turn2us website. Manages theWelfare Benefits Specialist (Digital) Worker. Provides expert knowledge on welfare benefits (system). Plans and manages specific projects related to welfare benefits.

Hammersmith, London

Using my substantial experience in Welfare Benefits law, to confirm the accuracy of, improve and enhance the high-profile Benefits Calculator on the Turn2us website. Supports Turn2us contact centre staff on calculator-related issues.

Holborn, London

Specialist Welfare Benefits Casework.

Bermondsey, London

Specialist advice and representation service for disabled people on welfare benefits issues. High success rate at appeal tribunals.

Aldgate, London

Ran and answered telephone advice lines on welfare benefits law to advisers and other professionals in organisations based in London and WalesPraised for high performance of Lasa’s London advice line, achieving 97% customer satisfaction; Advised on welfare benefit law matters by e-mail and through internet forum to professionals and advisers throughout the UK. Developed an email advice support project. Developed advisers skills and knowledge through capacity building… Show more Ran and answered telephone advice lines on welfare benefits law to advisers and other professionals in organisations based in London and WalesPraised for high performance of Lasa’s London advice line, achieving 97% customer satisfaction; Advised on welfare benefit law matters by e-mail and through internet forum to professionals and advisers throughout the UK. Developed an email advice support project. Developed advisers skills and knowledge through capacity building projects; ran a successful London-based advice support forum and provided assisted casework. Supervised locum advisers who assisted with the adviceline and email advice support. Show less

Southwark, London

 Advised general public on welfare benefits matters face-to-face, by telephone and in writing. Managed and supervised welfare benefits advisers onLSC project. Project monitoring Contributed to and liaised with wider management team.

West Kensington, London

 Advice on a wide range of legal subjects to members of the public face-to-face and by telephone and in writing. Specialist advice to the public on welfare benefits and debt. Appeals representation.

Certified Scrum Product Owner

In Agile project management a CSPO creates the product vision, orders the Product Backlog, and makes sure the best possible job is done.

Personal Performance Coaching; Corporate Coaching

Coaching is a tool that is used to empower individuals and help them reach their goals; it is a structured conversation between the Coach.

Certificate In Arts Psychotherapy, Psychotherapy Through The Arts

The application of the arts as a powerful tool in a therapeutic setting, for enriching awareness of the self, a person's inner world.

Bachelor'S Degree, Social Sciences, Ba (Hons) 2:1

Developed a theoretical and empirical understanding of the social sciences, specialising in Political Science and Sociology in the final.