Dave Silver work email
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Dave Silver personal email
Experienced Team Lead with a demonstrated history of working in the retail industry. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Retail, and Store Management. Strong information technology professional with a Bachelor of Arts in Computer Information Technology from Northern Arizona University
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Lead DispatcherAllied UniversalPhoenix, Az, Us -
DispatcherAllied Universal Jun 2021 - PresentIrvine, Ca, UsAs a Security Dispatcher, responsible for the security and safety of client’s property and personnel.Handle all incoming and outgoing emergency calls and client security requests. Apply and follow all site specific policies and procedures, implement evolving emergency response activities as appropriate, while providing superior customer services to all. Provides unparalleled service, systems and solutions to people and businesses within local communities. Deliver high-quality, tailored solutions, which allows clients to focus on their core business. -
Computer TechnicianSelf-Employed Aug 2018 - Present
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Tier 1 SupportA3 Smart Home Mar 2020 - May 2021Walnut Creek, California, UsResponsibilities,Continuously provide a best-in-class experience. Respond in a timely manner to requests from customers, technicians and dealers. Responsible for researching and analyzing customer accounts to provide proper resolution to customer concerns. Create service tickets in response to customer requests. Responsible for basic technical troubleshooting with alarm equipment. Process credit card or check payments by phone; initiate set up of account on EFT (Electronic Funds Transfer).Update customer account information. Document customer conversations in system. Handles overflow or fail-over alarm/supervisory signal traffic. Improves customer retention. Adherence to organizational quality standards. Perform other job related duties, as assigned. -
Instocks TeamleadTarget Nov 2011 - Mar 2020Minneapolis, Mn, Usprovide amazing customer service, assist with managing Team members in tasks, help provide a positive work environment. -
Receiving CoordinatorFry'S Electronics Sep 2010 - Feb 2012Responsible for inbound freight for department. Logged and counted freight on day to day bases. Provided update inventory to management and supervisors. Maintained 98% or above operation of incoming freight and outgoing freight. Managed receiving merchandisers to organize freight to backstock and salesfloor. -
Genius Admin/Back Of HouseApple Sep 2008 - Aug 2010Cupertino, California, UsResponsible for managing store inventory and proving the best customer service possible. Performed small tech support with iPods and MacBook/mac pro desktop. Built and maintained strong communication with Genius members to ensure quick services and to help rebuild customer satisfaction and loyalty. Made recover phone calls to waiting customers.
Dave Silver Skills
Dave Silver Education Details
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Northern Arizona UniversityComputer And Information Sciences And Support Services -
Paradise Valley Community CollegeComputer Information Technology
Frequently Asked Questions about Dave Silver
What company does Dave Silver work for?
Dave Silver works for Allied Universal
What is Dave Silver's role at the current company?
Dave Silver's current role is Lead Dispatcher.
What is Dave Silver's email address?
Dave Silver's email address is da****@****get.com
What schools did Dave Silver attend?
Dave Silver attended Northern Arizona University, Paradise Valley Community College.
What skills is Dave Silver known for?
Dave Silver has skills like Retail, Merchandising, Store Management, Customer Service, Inventory Management, Visual Merchandising, Loss Prevention, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint.
Who are Dave Silver's colleagues?
Dave Silver's colleagues are Patrick Carroll, Lana Nichols, Joshua Bonner, Inb Jiin, Steven (Joey) Souza, Brendalle Smith, Norman Finkelstein.
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