Entrepreneurial business leader with 14+ years’ experience overseeing operations and sales in the hospitality and restaurant industries. Customer service focused marketing professional with experience developing and executing marketing programs to increase sales and profits. Growth oriented and capable of successfully juggling shifting priorities of multiple locations. Business acumen; able to analyze and interpret financial reports and statements. Skilled administrator with attention to detail; able to follow policy and procedure to ensure compliance to regulatory and franchise requirements. Strong coach and mentor; able to recruit, train and supervise staff to highest potential. Technically proficient in Microsoft Word, Excel, Oracle, Micros, Sicom, and CRM databases. Multilingual: English/Hindi/Punjabi/Urdu