Dave Stevens work email
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Dave Stevens personal email
Technical ManagerI have been working in the Service Industry for leading suppliers of Office Technology and Software Solutions for the past 25 years.I have held positions in Service Management,Technical Management and Professional Services roles.In my previous roles I have been responsible as head of a Service division for managing a highly skilled team of technicians, providing high levels of customer service, both on site and remote support to our client base.I have gained experience in Pre sales solutions design, delivery, implementation and integration of print management ,scanning solutions & Enterprise content management solutions with experience in business process design & automation, lean management and business processes automation.I have a passion fo technology and for providing support to my colleagues and clients and using technology to ensure this service is provided as efficiently as possible. I feel my attention to detail, passion for service delivery coupled with my IT knowledge allows me to provide the highest delivery of service for my Team and the customers I serve.Excellent resource management skills, the ability to work under pressure, highly professional and customer focused at all times.I believe I bring many skills and vast knowledge to the table.I am constantly looking to be challenged and I am capable of handling small and large scale projects with strict time lines for delivery with a proven track record within the Office solutions industry.Specialities:Managed Document Service Design and Integration.Equitrac and Papercut Print Integration specialist.PaperCut MF Certified Professional (Technical & Sales ) Level 1 & 2Trained to Service:Low,Mid and High Volume B+W and and Colour Business Products.IT connectivity and Troubleshooting expertise.Scanning Solutions/Document Control and Print Management expertise.Microsoft Office Products/Server Administration /Active Directory/User Access Control/Print Management and Print Driver configuration.Google Apps integrator and administrator in Digicom,looking after user setup/migration,administration and ongoing support.Experience in cloud backup and cloud storage solutions.Office 365 Admin - BizquipVoip - Voice over IP - installation and admin
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Technical ArchitectBizquip Limited Jan 2015 - PresentIrelandBizquip Technical Architect-A pre sales technical role that involves : site visits to both Bizquip's existing customers and new opportunities.The key functions of the role are: a) Understand the customers current IT infrastructure, software applications and network topology. b) Understand the "pains" being experienced by the customer and the business challenges they face looking into their business future.c) Identify solutions that can drive efficiencies to their business through business process automation ,cost reduction measures, increased document security, document printing ,scanning and faxing solutions. -
Professional Services ManagerDigicom Office Technology Jun 2013 - Dec 2014DublinResponsible for Design, Delivery , Implementation and ongoing Support of Digicom's Managed Print and Document Solutions. -
Technical Solutions ManagerDigicom Office Technology Jan 2012 - Jun 2013On site and remote print analysis Audits, identification of high running cost devices, customer business requirements and cost saving solutions through software and hardware cost control implementation.
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Service ManagerDigicom Office Technology Jan 2004 - Jan 2012Responsible for all service maintenance billing for Audio Visual and Office Technology Division.Technical Support - Level 3 for Hardware faults - Office Technology.Technical Implementation and on going support of Print Management/Document Management Software.Management of All Office Technology and Audio Visual Engineering staff- ensuring customer SLA's are met.Service Account Management Service Management Strategy - Business development and growth of service department focused on developing and increasing recurring service revenues.( 100K Growth achieved Per Annum )
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Field Service EngineerBizquip Jun 1998 - Jan 2003Emergency and preventative servicing of mono and colour multifunction devicesUser Key operation training on newly installed equipmentBasic connectivity of print/scan devices.
Dave Stevens Skills
Dave Stevens Education Details
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Business Management -
Terenure College
Frequently Asked Questions about Dave Stevens
What company does Dave Stevens work for?
Dave Stevens works for Bizquip Limited
What is Dave Stevens's role at the current company?
Dave Stevens's current role is Technical Architect at Bizquip Limited.
What is Dave Stevens's email address?
Dave Stevens's email address is da****@****icom.ie
What schools did Dave Stevens attend?
Dave Stevens attended National College Of Ireland, Terenure College.
What are some of Dave Stevens's interests?
Dave Stevens has interest in General Electronics, Children, Skydiving, Repair Of Electrical Equipment, Poverty Alleviation, Science And Technology, New Technology Driver, Walking, Human Rights, Travel.
What skills is Dave Stevens known for?
Dave Stevens has skills like Management, Managed Print Services, Service Management, Technical Support, Document Imaging, Document Management, Printers, Video Conferencing, Print Management, Windows Server, Project Delivery, Pre Sales.
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David Stevens
Ireland
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