Process Improvement Specialist
Organizational Performance resource responsible for facilitating, coaching and training project teams to meet chartered objectives.Develop and deliver team training related to Lean organization concepts. To date, have trained 20% of 950 person workforce.Collaborate with Business leaders to prioritize projects, estimate resource needs, and ensure completion. Facilitate projects in partnership with Caradigm to develop a software solution for all Health Services employees. Have mapped current and future states for all departments.Ensure compliance with Model Audit Rule (MAR) guidelines. Work with the business to ensure corrective actions for Internal Audit findings.Part of teams responsible for improvement of HEDIS, Star Ratings and CAHPS survey scores.