- Responsible for the execution of talent acquisition for a 3K+ FTE technology organization (second largest within Capital One) resulting in year over year increases- Analyze various data inputs to measure performance, waste, trends, and gaps, resulting in the development of the organizations OKRs which included gap to goal strategies, sourcing strategies, accountability metrics, process reviews for systemic breakdowns/efficiencies, and overall organizational structure-Developed and implemented strategic levers to include alternative sourcing strategy, conversion rate and volume targets, and proactive pipelining to meet evolving demand. - Partnered with Marketing Intelligence to understand competitor movements and market trends, developing a talent acquisition strategy resulting in decreased cycle time and increased conversion rates compared to peers and overall Tech hiring within Capital One - Partnered with HR, Chief of Staff, Talent Selection, Risk, and other stakeholders to establish Applied Research and Generative AI job families and subsequent selection process and hiring strategy, resulting in 60% fill rate within the first 7 months of going live- Analyzing and developing weekly and ad hoc reports pertaining to recruiting strategy, workforce planning, geographics, and other data needed to provide directional feedback to leadership.- Partner with product team on the enhancement of Eightfold (CRM) increasing our ability to build proactive pipelines, build events/campaigns, identify underrepresented talent pools (DIB/DEI), and create a single source of documentation for all candidate and prospect activity while maintaining accountability- Partner with Diversity team to establish metrics and expected outcomes from diversity sourcing team. Provided guidance on how to leverage conversion rates to better understand throughput needed for desired outcomes

Applied Insight Acquired Bridges consulting 2/2021.- Managed the hiring, training, professional development, and performance management of PE&O/HR team- Analyzed and developed effective sourcing and recruitment strategies that focused on proactive hiring and innovative recruiting practices to attract and retain the best talent which resulted in headcount growth of 30% and reduced attrition numbers by half- Implemented employee communication plans, ensuring the workforce was kept up to date with company actions - In partnership with COO, developed and implemented COVID policies and action planning throughout the pandemic- Coached managers (frontline and executive) on effective resolution of complex employee issues- Managed compensation programs (merits, adjustments, incentives, & performance) for all employees to include executive leadership team- Partnered with employees and business leaders to develop programs and initiatives to achieve the desired company culture, resulting in Top Workplaces Award 2020- Managed the full recruitment lifecycle from need through onboarding and retention- Identified new HRIS (ADP) and managed implementation- Created, implemented, and managed a performance management program focused on regular conversations, goal achievement, accountability, coaching, and communication- Ensured compliance with OFCCP, EEOC and other DOL/Federal and company specific procedures and policies.- Managed and monitored accurate employee data reporting - Managed employee benefits, wellness, and rewards programs- Performed acquisition due diligence, data calls, and analysis - Provided various levels of proposal support

Acquired by Applied Insight 2/2021- Managed the hiring, training, professional development, and performance management of PE&O/HR team- Analyzed and developed effective sourcing and recruitment strategies that focused on proactive hiring and innovative recruiting practices to attract and retain the best talent which resulted in headcount growth of 30% and reduced attrition numbers by half- Implemented employee communication plans, ensuring the workforce was kept up to date with company actions - In partnership with COO, developed and implemented COVID policies and action planning throughout the pandemic- Coached managers (frontline and executive) on effective resolution of complex employee issues- Managed compensation programs (merits, adjustments, incentives, & performance) for all employees to include executive leadership team- Partnered with employees and business leaders to develop programs and initiatives to achieve the desired company culture, resulting in Top Workplaces Award 2020- Managed the full recruitment lifecycle from need through onboarding and retention- Identified new HRIS (ADP) and managed implementation- Created, implemented, and managed a performance management program focused on regular conversations, goal achievement, accountability, coaching, and communication- Ensured compliance with OFCCP, EEOC and other DOL/Federal and company specific procedures and policies.- Managed and monitored accurate employee data reporting - Managed employee benefits, wellness, and rewards programs- Performed acquisition due diligence, data calls, and analysis - Provided various levels of proposal support

- Lead in the development and implementation of people operations strategies- Develop proactive hiring and execute innovative recruiting strategies to attract and retain the best talent which resulted in headcount growth of 30+%- Implement retention strategies which resulted in cutting previous years attrition by half- Ensure compliance with OFCCP, EEOC and other Federal and company specific procedures and policies.- Developed and implemented strategies around culture and achieved recognition as a Baltimore Top Workplace for 2020. - Developed and implemented performance management strategies that focus on goal achievement, coaching, and communication- Managed resources to ensure the team had the appropriate tools and capabilities to deliver results- Build relationships with internal and external customers- Manage new hire orientation and onboarding- Manage employee relations issues providing support with internal conflict, voluntary/involuntary terminations, and safeguarding Bridges from potential legal issues- Coach and direct HR and Recruiting team whether it be training, personnel conflict, broken process, uncertainty with procedures, mentoring, etc. to ensure success

- Managed the hiring, training, professional development, and performance management of talent acquisition team- Developed and led the strategy for the talent acquisition team based on the organization’s strategic initiatives - Partnered with hiring managers, program managers and executive teams to set expectations, build relationships, and achieve desired delivery- Oversaw full lifecycle recruitment from need through onboarding- Partnered with marketing team to develop and implement communication and events to aid in the identification of a diverse pool of candidates- Supported proposal efforts by developing staffing plans, identifying risks, attracting incumbent staff, rate validation, and staffing schedules. - Ensured compliance with policies and procedures, to include federal, state, and local regulatory compliance- Briefed leadership on data/metrics to include staffing trends, both internal and external- Managed employee relations, providing support with internal conflict, voluntary/involuntary terminations, and safeguarding the company from potential legal issues

- Managed the training and professional development of talent acquisition team- Managed the full recruitment lifecycle from need through onboarding - Developed and implemented effective sourcing and recruitment strategies - Managed the marketing, metrics, and organization of the cyber division employee referral program (ERAP)- Supported proposal efforts in developing staffing plans, attracting incumbent staff, rate validation, and staffing schedules. - Ensured compliance with policies and procedures, to include federal, state, and local regulatory compliance- Briefed leadership on data/metrics to include staffing trends, both internal and external- Partnered with leadership to identify problem areas in the recruitment life cycle and create solutions

- Managed the full recruitment lifecycle from need through onboarding - Met with prospective and current clients to identify new business opportunities- Supported project managers and clients by developing and implementing effective sourcing and recruitment strategies and executing through hire- Managed professional development and performance management for project personnel supporting various contracts to include US Army National Guard, US Joint Forces Headquarters, Anne Arundel Medical Center, etc. - Managed proposal writing assignments, formatting, writing, color reviews and preparation of final document for submission to clients

- Managed the full recruitment lifecycle in support of our clients- Met with clients to develop new business opportunities- Implemented effective sourcing and recruitment strategies - Maintained data on candidates and hires to identify trends, skill sets, needs, etc. - Developed relationships with Maryland colleges and universities, including delivering career opportunity presentations to students