Dave Torres Email & Phone Number

Auckland, New Zealand

Job Roles/DescriptionProvide strategic business analysis and consultancy services. Working closely with business and technology stakeholders to gain in-depth understanding of business goals, and the context in which the business operates.Provide end-to-end organisational business analysis services by working across multiple business units, multiple.

Auckland, New Zealand

• Job Roles/DescriptionWorked as Senior BA on digitalization of Institutional Banking Products. A Digital Transformation project to enable digital self service offering to the Bank's commercial customers. Responsible in.
• Perform data gathering, conduct workshop, facilitate meetings and produce documentation.
• Write Business Requirements Document, Functional Specifications, and Test Specifications.
• Draw Data Flow Diagrams, Business Process Flow and Process Mappings.
• Document existing (Current State) and propose (Future State) processes.
• Work closely and proactively with technical and development teams, in system testing and assist user acceptance testing.

Wellington, New Zealand

• To provide BA services for the development of effective solutions for business initiatives, including new products and services and additions to existing products and services. Manage project activities such as.
• Perform data gathering, conduct workshop, facilitate meetings and produce documentation.
• Document existing (Current State) and propose (Future State) processes.
• Work closely and proactively with technical and development teams, in system testing and assist on user acceptance testing.
• Junior analyst mentoring giving feedback and work reviews.
• Write business requirements document, functional specifications, technical specifications, test specifications, as required.

Auckland, New Zealand

• Job Roles/DescriptionUndertake BA services relating to project activities such as requirements and data gathering in workshops and meetings, write specification, enhancement documents, support testing activities, and.
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• Perform data gathering, conduct workshop, facilitate meetings and produce documentation.
• Conduct data mapping and data conversion validation
• Document existing (Current State) and propose (Future State) processes for CCE.
• Work closely and proactively with 3rd party partners, technical and development teams, in system testing and assist on user acceptance testing.

Manila, Philippines

• Job Roles/DescriptionGlobe Telecom – responsible for engaging business units, managing stakeholder, setting expectations, project reporting, issue resolution, and conflict management and resolution for various Retail.
• Liaise, conduct engagement via workshop and meetings with Stakeholders, Project Sponsor, Marketing, Infrastructure, Information Solutions Team, Billing and Technical Team to obtain, analyze business requirements.
• Understand, validate and confirm project scope to enable requirements analysis and project activities.
• Work with business users and IT team to define project scope, data requirements, workflow, as well as identifying process mapping and establishment of project success criteria.
• Diligently document the project based on standards and methodology of the company for possible process and business change. Lead the articulation of business needs and the facilitation of business and system solutions.
• Translate and manage business requirements into Functional Documentation and monitor changes as the project progress in the SDLC.

Singapore, Singapore And Manila, Philippines

• Job Roles/DescriptionA key team player in a global team that implemented in a Business Transformation Project called Global Financial Information Standard (GFIS), a Deutsche Bank (DB) methodology, from Source System.
• Travelling to Singapore and Australia for data gathering activities for development of: Business Requirements Document and translate to Functional Specification Document,  Source data to target data mapping and data.
• Carry out detailed investigation, analysis, documentation of processes and procedure through Data Flow Diagram (DFD).
• Provide gap analysis per BRD and Functional Definition and BR template.
• Identify, build and facilitate training on new business process, policies procedures and guidelines.
• Junior analyst mentoring. Responsible for work feedback, document reviews and professional development plans.Project Management responsibilities:

Toronto, Canada And Manila, Philippines

• Job Roles/DescriptionSpecifically hired as BA for Business Process Outsourcing (BPO). Travelling to Canada for Canadian pension administration training, business analysis training and attend workshops for the.
• Review and assess conversion packages from Technology Solutions Practice (TSP-Toronto).
• Proactively conduct walk-through with programmers and coordinate with TSP-Toronto to confirm understanding of the conversion packages.
• Write the following documents based on the BRD of conversion Packages: Functional Specifications,  Technical Specifications; and  Test Specifications
• Ensure that Business (BRD), Functional, Technical and Test Specifications are in-synch with one another using Traceability Matrix.
• Proactively raised inconsistencies and ambiguities found in all the specs.

• Job Roles/DescriptionHired to perform business analysis for In-House retail applications:1) India WebPointOfSale Commercial Insurance Project, and 2) AIG/AHA Singapore Office Commercial Lines Project.Responsibilities:
• Business Analyst for India WebPointOfSale Project. A web based insurance application used for quote, cover notes and new business, renewals, endorsements and cancellation of application for AIG's Commercial Lines.
• Travel to Singapore for BA activities for AIG/AHA Singapore Office Commercial Lines Project  Conduct data gathering workshops and meetings Write Business Requirement Documents  Responsible for profit and loss report.

• Job Roles/DescriptionDevelopment of Philippine Government’s Service Insurance System policies and procedure’s Operations Manual. Covers process mapping for underwriting, claims processing up to pension administration..
• Business Process Re-engineering advisor.
• Business process mapping.
• Analysis of existing operating procedures from underwriting to pension administration.
• Properly document existing procedures (current state) through Data Flow Diagram (DFD) using Visio and BPWin.
• Identify process improvements (future state) and presentation of recommendations through DFD using Visio and BPWin.

• Job Roles/DescriptionBA role in IT Software Delivery for London’s Swiss Re Life and Health Claim Administration Project and Taiwan’s Transportation Service – Train, Buses, Ferries for Taipei Govt.
• Quality Assurance Analyst for SwissRe’s Life and Health Claim Administration Project (Dec 2000 – Feb 2001).  Responsible for over-all compliance, consistency and quality control of all project deliverables based on.
• Contracts Analyst and Requirements Manager for Taipei Intelligent Contactless Card (May–Nov 2000).  Responsible and worked hard to categorize and classify more than 20,000 contract requirements identified in multiple.
• As a result, the contract manager was successful in meeting a very important goal of creating a Contracts Database that can be use by the project team. The database is end user driven and has helped clarify and manage.

• Job Roles/DescriptionStarted as a Computer Programmer for Trust and Investment Banking System and progressed through as Project Manager in the bank’s technology department. Responsible in business engagement, managing.
• From Programmer to Project Lead for Trust and Investment Banking System. Data gathering requirements. Define and manage project scope. Document existing processes (As Is) and proposed processes (To Be) using data.

Post Graduate Certificate In Business Administration, Business Administration And Management, General

Papers included Management, Quantitative Analysis, Accounting, Marketing and Supply Chain Management.

Bachelor Of Science, Computer Science

Education record