Senior member of a four person team which is responsible for- supervision of a team of 40 Customer Service assistants- providing a world class customer service to our customers, retailers, contractors and other stake-holders- encouraging staff to be bold, creative and genuine in their day to day activities- reconciliation of gift-card banking, fun buggy hires, desk sales- communicating with customers to achieve complaint resolution- collating monthly operating… Show more Senior member of a four person team which is responsible for- supervision of a team of 40 Customer Service assistants- providing a world class customer service to our customers, retailers, contractors and other stake-holders- encouraging staff to be bold, creative and genuine in their day to day activities- reconciliation of gift-card banking, fun buggy hires, desk sales- communicating with customers to achieve complaint resolution- collating monthly operating figures for management reports- monitoring of time & attendance and absence- organising training & briefing of staff Show less

Member of the security team responsible for,- helping maintain a safe & secure environment for customers and retailers within the Centre- routine fire & life safety system checks within the Centre- customer care with regards to lost children, lost vehicles, first-aid

Responsible for - relocating the sub-post office into the Parish Centre (upon its closure in the village)- administering all aspects of cash & stock handling- training and supervision of a team of four counter assistants- integrating the PO & Parish Centre into the village community

Responsible for- administrative support to a team of three Ministers- provision of office services to the team, members of the congregation & villagers- management of the Parish Centre- liaison with Centre users- negotiation and implementation of the Post Office branch move into the Parish Centre

Responsible for - analytical testing of pharmaceutical products during development- developing methodology and protocols to support regulatory submissions- preparation of costings and schedules of work- liaison with clients

Set up an analytical testing laboratory developing and carrying out quality control & stability testing