Sole Systems Engineer, Administrator, and Support Specialist for 50+ end users.• Procure, provision and set up new hire laptops, grant appropriate access levels. Manage AD environment.• Day to day support.• Terminate users and handle offboarding process.• Provide white glove executive desktop support for VIP C- suite.• Handle technology audits for compliance purposes. • Collaborate with vendors on network security.• Proactively research new technologies, tools, equipment and consult with leadership on options.• Designed and installed security camera system at the office.• Environment and responsibilities include, but not limited to: Active Directory, GPO, IMAC (installs, moves, adds, changes), Windows Server 2003, 2008, 2016, VMWare ESXi, Cisco VPN, MS Office 365 (O365), Symantec Endpoint Protection, Folder Access, User Permissions, Troubleshoot printer, wireless, network, and email/Outlook issues, Avaya Phone System, Laptop config, Drive Mappings, Virus removal, Empower Server, DNS, Symantec Backup Exec, RDP, MISys, Hardware and software procurement, Workstation security and password policy documentation, BarTender Software (Barcode Labeling Software).

Providing Security Cameras & IT Solutions for homes and corporate businesses in and around Northern NJ. Specializing in high definition security camera and video surveillance systems with worldwide remote access capabilities. We provide IP, analog, wireless, and covert security systems with a wide range of features. We handle all aspects of the system including design, camera selection, installation, network configuration, support and PC, Smart phone, and Tablet viewing. VP Security also provides comprehensive IT, network, and infrastructure solutions to small, medium, and enterprise level business organization, as well as to home users, individuals, and local small businesses.• Design & Install security camera and CCTV systems: Megapixel, IP, Wireless, Covert, Pan Tilt Zoom (PTZ), and HD (High Definition) Analog Security Camera Systems• Design & Install wired and wireless IP based video security solutions with DVR / NVR• Network configuration, enabling worldwide remote viewing access on PC, MAC, Smartphone (Android & iOS iPhone), and Tablets• Perform the labor of running cables, installing the hardware, and configuring your DVR software and network if you have already purchased your own camera systems.• Install and configure WiFi Ring Doorbell to view and speak with your visitors remotely from your mobile phone• On-Site and Remote IT Support• Complete hardware, software, and networking support• Virus, Spyware, and Malware Removal• Network Infrastructure Upgrades• Server Upgrades• Switch, Firewall, and Router configurations• Data Migrations• Backup Solutions• Network Integration• Wireless Access Solutions• Remote Access and VPN• Microsoft Exchange (email) Support and Migrations

• Oversaw technical operations of 5 U.S. sites along the east coast, supporting 1,200 users• Provided global support for European facilities supporting 1,000+ users• Interviewed and hired a team of IT Professionals to provide day to day support • Responsible for 5 direct reports which were Level 1-3 IT Support personnel. Included hiring, training, workload distribution, and performance reviews• Successfully worked with various global IT groups to ensure we met all goals, deadlines, compliance regulations and SLA agreements• Budgeted and approved U.S. IT hardware and software purchasing • Handled complex escalated support issues. Managed Active Directory, ServiceNow structures and ticket distribution.• Created and participated in 24/7 on call support rotation schedule• Responsible for VIP Executive IT support at Actavis • Designed curriculum and trained entire Service Desk on supporting IT environment after company merger

Network Administrator at API Systems (Internal)- Administer Active Directory- Built, configure, and manage Server 03 and Web Server 08- Running Cables and wiring- Installed Cameras\Surveillance equipment - Administer and implement Replicon Web TimeSheet- Configure and manage equipment for weekly training classes - Manage Microsoft Exchange, multiple remote clients and servers and Symantec Backup ExecSanofi-Aventis Infrastructure Service- Configuration Engineer for laptop and workstation computers- Supported workstation deployment teams- Managed Active Directory user and computer accounts- Managed assets using Peregrine Asset Management- Worked with teams to ensure all objectives and tasks were completedVerizon Wireless Executive and End User Support- Mobility Support for Windows Mobile, Wireless Data and Blackberry devices- Route, Troubleshoot and Drive to solution issues related to client PC environment- Administer Active Directory user accounts- Created and manage users on Wireless Sync Server Console and Blackberry (BES) Server- MS SMS queries and support- Managed BMC Remedy with trouble tickets and ACSR’s- Support hardware inventory and receiving.