Dave Vuylsteke

Dave Vuylsteke Email and Phone Number

Quality & Working Method Expert at Orange @ Orange
paris, île-de-france, france
Dave Vuylsteke's Location
Ghent Metropolitan Area, Belgium
About Dave Vuylsteke

Dave Vuylsteke is a Quality & Working Method Expert at Orange at Orange. He possess expertise in customer service, smartphones, customer satisfaction.

Dave Vuylsteke's Current Company Details
Orange

Orange

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Quality & Working Method Expert at Orange
paris, île-de-france, france
Website:
orange.com
Employees:
124357
Dave Vuylsteke Work Experience Details
  • Orange
    Quality & Working Method Expert
    Orange Jan 2020 - Present
    Ensuring the availability of up-to-date work methods for the B2B customer service. Monitoring and improving the quality delivered by the customer service agents by giving one-on-one feedback, organizing classroom trainings. Making sure procedures are aligned with all stakeholders and communicated clearly to the customer service agents.
  • Orange
    Coaching & Working Method Expert
    Orange Dec 2014 - Jan 2020
    Gent Area, Belgium
  • Mobistar
    Customer Service Representative
    Mobistar May 2007 - Jan 2020
    Gent Area, Belgium
    Beantwoorden van vragen/klachten van klanten, zowel schriftelijk als telefonisch. Optreden als back office voor externe eerstelijns call centers. Expert care: Telefonisch oplossen van vragen over en problemen met multimediatoepassingen op smartphones en tablets.
  • Orange
    Customer Service Representative
    Orange May 2007 - Dec 2014
    Treating all incoming calls, mails, letters from residential and business customers; spefically incoming calls on "Expert Device Line". Giving training to colleagues on smartphones, multimedia...
  • Proximus
    Customer Service Representative
    Proximus Feb 2007 - Apr 2007
    Brussels Area, Belgium
  • Sebeco
    Customer Service Representative
    Sebeco Jun 2006 - Apr 2007
    Treating incoming calls of residential custodes of Base.

Dave Vuylsteke Skills

Customer Service Smartphones Customer Satisfaction

Dave Vuylsteke Education Details

Frequently Asked Questions about Dave Vuylsteke

What company does Dave Vuylsteke work for?

Dave Vuylsteke works for Orange

What is Dave Vuylsteke's role at the current company?

Dave Vuylsteke's current role is Quality & Working Method Expert at Orange.

What schools did Dave Vuylsteke attend?

Dave Vuylsteke attended Hogeschool Gent.

What skills is Dave Vuylsteke known for?

Dave Vuylsteke has skills like Customer Service, Smartphones, Customer Satisfaction.

Who are Dave Vuylsteke's colleagues?

Dave Vuylsteke's colleagues are Salma Hosny, Ouassim El Jatlaoui, Ricca Chan Leck, Manon Fernandes, Rohan Bhojane, Rabin Budha, Nicole Campillo.

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