Added to my responsibilities was the oversight of F&B for convention center and arena. Purpose was to bring down the company's COG's percentages to industry standards.Implemented culture change in F&B areas of the company to maximize profits, cut waste, and teach staff to be smart about their responsibilities.To date we are operating within the industry standards for COG's throughout the building.

Added in oversight of company HR issues and logistics. Task - organize HR department to ensure that managers could hire, train, and discipline (if needed) their staff in the most efficient and beneficial way.Organized the HR department to ensure efficient hiring procedures were implemented offering speedy paperwork procedures, support for training modules, and support for when discipline issues arose with employees.

Guest services department needed to be developed and organized for the grand opening of the building in October 2010.Hired a roster of 70 GS staff for traffic control, ticket taking, and ushering.Provided orientation and training for staff before building opening.Selected and trained supervisors for each area of guest services.

Company needed an organized and practical database developed to assist company directors and personnel in assessing current and relevant projects for focus.Formed a database construction team that developed a user friendly, point and click interface loaded with information about the 800+ language groups of Papua New Guinea.Traveled throughout Papua New Guinea researching different language groups assessing ethno linguistic diversity and vitality. Research was implemented into the above mentioned database.

Provide leadership to regional support team and village allocations.Developed regional support departments for language/culture consulting, new member orientation, supply management, capital maintenance, capital building projects, finance, and guest house facilities. Departments were setup with personnel, operating budgets, and accountability structures.Village allocations were visited routinely and support given for project strategies and progress.

Provided language and culture acquisition evaluations to personnel in remote tribal areas through out Papua New Guinea. Assisted personnel in time management, language & culture acquisition techniques, progress assessments, public relations and strategy development.