Optimisation Consultant
Current
Jan 2023 - Present
AeroLeads people directory · profile
Dave Webb Email & Phone Number
Optimisation Consultant at Five9
at
Five9
1 work email found
@blueyonder.co.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Optimisation Consultant at Five9
Location
West Midlands, England, United Kingdom
Company size
Who is Dave Webb? Overview
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Quick answer
Dave Webb is listed as Optimisation Consultant at Five9 at Five9, a with 1256 employees, based in West Midlands, England, United Kingdom. AeroLeads shows a work email signal at blueyonder.co.uk and a matched LinkedIn profile for Dave Webb.
Dave Webb previously worked as Optimisation Consultant at Five9 and Platform Engineer at Five9. Dave Webb holds 8 Gcse Passes from Primrose.
Company email context
Email format at Five9
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*@blueyonder.co.uk
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Profile bio
About Dave Webb
A highly experienced Senior Communications Pre-Sales Consultant with over 29-years’ experience in the voice/IT field, currently operating in the omni-channel Unified Communications (UC) and Contact Centre (CC) arena for a reseller of Avaya, Genesys and Cisco voice/data switching solutions. We also partner with BluePrism, CXS, Call Miner and TrustPortal to deliver artificial intelligence, voice analytics and robotic process automation into contact centres, I also consult on all these technologies.I currently provide consultation and oversight of proposed solution designs and help team members and other departments to understand and meet customer requirements. I complete and provide input into RFP and tender responses.I am responsible for creating product offer definitions and designing documents to assist others in understanding solution infrastructure and cost requirements. Such documents include sizing and High-Level Design templates so colleagues can quickly create design documents for analysis and review.I engage and drive peer review processes and work as part of a team. I lead efforts to build and understand new technologies and products to enable the creation of documents previously mentioned.I participate in customer meetings and engage in presenting and demonstrating products and functionality to customers. Presentations and demonstrations are customized to meet specific customer needs and to impress with inclusion of logos etc.Recently I have been a key player in onboarding and documenting the Genesys PureCloud product which is based on the traditional Genesys Interactive Intelligence product. Of late I have witnessed a strong appetite within the UC and CC sectors to switch from on-premise solutions to cloud bases SaaS, PaaS and IaaS delivered solutions.I am currently using study material to self-learn cloud and security principles to eventually attain ISC2 CCSP, CCISP and CEH certifications.
Listed skills include Telecommunications, Sip, Avaya, Voip, and 46 others.
Current workplace
Dave Webb's current company
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Five9
10 roles
Dave Webb work experience
A career timeline built from the work history available for this profile.
Platform Engineer
Current
Jun 2021 - Present
Presales Consultant - Solution Architecture
Feb 2019 - Jun 2021
Technical Solution Authority
Primary role: acting as high tier technical escalation pointProviding technical oversight on major projects and acting as SMEMentoring engineering team members, imparting knowledge and distributing training received
Sep 2012 - Feb 2019
Voice Engineering Manager
Started as Team leader/ Aura SME - promoted to management roleResponsible for day-to-day management of voice engineering team, appraisals, training, and development Lead technical resource for Avaya Aura (red) suite of productsEnsuring equipment is delivered correctly - prompt problem solving
Feb 2012 - Sep 2012
Principal Installation Engineer
Central Telecom was bought by Vodafone Systems installation - running projects with project managersInstalled solutions from SME to Apex (many thousand user systems)Peripheral installations - CMS, Verint ACR, AES and SIP servers, Modular MessengerVOIP installations, Linux based operating systems – Solaris and RedhatResponsible for development of team members, troubleshooting, resolution of high-end issues
May 2006 - Feb 2012
Senior Installation Technician.
Central Telecom was bought by Vodafone Systems installation - running projects with project managersInstalled solutions from SME to Apex (many thousand user systems)Peripheral installations - CMS, Verint ACR, AES and SIP servers, Modular MessengerVOIP installations, Linux based operating systems – Solaris and RedhatResponsible for development of team members, troubleshooting, resolution of high-end issues
May 2006 - Apr 2009
Regional Service Manager.
Call Centre Technology
Started as Regional Service Engineer > promoted Principal Service Engineer > promoted Regional Service Manager Gained considerable experience of Avaya, DRC, IVM, CCM, Definity Si, and CM products; media servers, Cisco switches/routers, voice networking and compression, Avaya switches and gateways; understanding of LANs, WANs and LinuxBuilding and troubleshooting of PC platforms with different operating systems, applications, and database toolsAnalysis of customer sites, call flow patterns - determine optimum configuration and specificationResponsible for the running, development and quality for a service team of ten
Jan 2000 - May 2006
Lead Engineer
Astra Telecom
Built existing knowledge of installation and troubleshooting on voice and structured cablingExposed to LAN, WAN, and other data solutionsExperience of ISDN, DPNSS, and other telephony network protocolsNumerous courses for Panasonic PABX and voicemail systems, Avaya Index, Seltek Solutions, and Network alchemy switching platform
Oct 1996 - Jan 2000
Installation Engineer
D J Colro
Started as Engineer’s mate, progressed to Installation Engineer
Jul 1989 - Oct 1996
Team & coworkers
Colleagues at Five9
Other employees you can reach at five9.com. View company contacts for 1256 employees →
AL
Arliza Luya
Colleague at Five9Makati, National Capital Region, Philippines
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DO
Denise Ortiz
Colleague at Five9Phoenix, Arizona, United States
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YH
Yiyang Huang
Colleague at Five9Melbourne, Victoria, Australia
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EH
Eric Hess
Colleague at Five9Santa Cruz, California, United States
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CI
Clarissa Imperial
Colleague at Five9Metro Manila, National Capital Region, Philippines
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LH
Lusine Harutyunyan
Colleague at Five9Porto, Portugal
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VA
Vince Augello
Colleague at Five9Montreal, Quebec, Canada
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KC
Kimberly Cook
Colleague at Five9Indianapolis, Indiana, United States
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DL
Deniz Lance Leongson
Colleague at Five9Caloocan City, National Capital Region, Philippines
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CJ
Chriselle Jin
Colleague at Five9United States
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Arliza Luya
Colleague at Five9Makati, National Capital Region, Philippines
View →
DO
Denise Ortiz
Colleague at Five9Phoenix, Arizona, United States
View →
YH
Yiyang Huang
Colleague at Five9Melbourne, Victoria, Australia
View →
EH
Eric Hess
Colleague at Five9Santa Cruz, California, United States
View →
CI
Clarissa Imperial
Colleague at Five9Metro Manila, National Capital Region, Philippines
View →
LH
Lusine Harutyunyan
Colleague at Five9Porto, Portugal
View →
VA
Vince Augello
Colleague at Five9Montreal, Quebec, Canada
View →
KC
Kimberly Cook
Colleague at Five9Indianapolis, Indiana, United States
View →
DL
Deniz Lance Leongson
Colleague at Five9Caloocan City, National Capital Region, Philippines
View →
CJ
Chriselle Jin
Colleague at Five9United States
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1 education record
Dave Webb education
-
Primrose
FAQ
Frequently asked questions about Dave Webb
Quick answers generated from the profile data available on this page.
What company does Dave Webb work for?
Dave Webb works for Five9.
What is Dave Webb's role at Five9?
Dave Webb is listed as Optimisation Consultant at Five9 at Five9.
What is Dave Webb's email address?
AeroLeads has found 1 work email signal at @blueyonder.co.uk for Dave Webb at Five9.
Where is Dave Webb based?
Dave Webb is based in West Midlands, England, United Kingdom while working with Five9.
What companies has Dave Webb worked for?
Dave Webb has worked for Five9, Ip Integration, Proximity Communications, Vodafone, and Central Telecom (Uk) Ltd.
Who are Dave Webb's colleagues at Five9?
Dave Webb's colleagues at Five9 include Arliza Luya, Denise Ortiz, Yiyang Huang, Eric Hess, and Clarissa Imperial.
How can I contact Dave Webb?
You can use AeroLeads to view verified contact signals for Dave Webb at Five9, including work email, phone, and LinkedIn data when available.
What schools did Dave Webb attend?
Dave Webb holds 8 Gcse Passes from Primrose.
What skills is Dave Webb known for?
Dave Webb is listed with skills including Telecommunications, Sip, Avaya, Voip, Acd, Unified Communications, Telephony, and Cti.
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