With a seasoned background in leading automotive businesses, my expertise lies in transforming operations and enhancing customer engagement. At Porsche Stratstone, we achieved a £575k net profit increase and at JLR Inchcape we delivered a £1.7million net profit increase, by refining processes and aligning strategies with Manufacturer & PLC objectives, showcasing a clear focus on operational excellence and financial acumen. My approach revolves around driving performance through people, compliance, and strategic development. Gaining the team's commitment throughout my career has resulted in improved net profitability, colleague morale, and customer satisfaction. Collaborative efforts have also strengthened OEM relationships, underpinning a can-do attitude and dedication to business growth.