Dave Abustan Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Screened disability benefit applications and verified that only claims that met department-approved criteria were moved forward for processing- Prepared claims for adjudication by researching, analyzing, and gathering evidence from a variety of sources, including client service health records, and compiled information for Disability Adjudicators to render decisions- Adjudicated entitlement for claims that fell under an Evidence Informed Decision Model (EIDM), specifically… Show more - Screened disability benefit applications and verified that only claims that met department-approved criteria were moved forward for processing- Prepared claims for adjudication by researching, analyzing, and gathering evidence from a variety of sources, including client service health records, and compiled information for Disability Adjudicators to render decisions- Adjudicated entitlement for claims that fell under an Evidence Informed Decision Model (EIDM), specifically psychological conditions such as trauma, depressive, and anxiety-related disorders- Interpreted and applied legislation (ex. Pension Act, Veterans Well-being Act), regulations, policies, and procedures- Created and sent formal departmental correspondence, such as decision letters, and provided consultations to clients when applicable- Participated in knowledge sharing and provided support to colleagues that were also recruited as part of a spike hiring group, which was created to eliminate a substantial backlog of claims Show less

Vancouver, British Columbia, Canada

- Facilitated the customs clearance process for highway and ocean importers- Consulted importing and exporting clients on customs rules and regulations- Applied for and managed recordkeeping of import/export permits- Compiled and submitted export reports and declarations- Liaised with Canada Border Services Agency, Statistics Canada, and Global Affairs Canada, in addition to other government agencies- Led new website development project and handled updates and… Show more - Facilitated the customs clearance process for highway and ocean importers- Consulted importing and exporting clients on customs rules and regulations- Applied for and managed recordkeeping of import/export permits- Compiled and submitted export reports and declarations- Liaised with Canada Border Services Agency, Statistics Canada, and Global Affairs Canada, in addition to other government agencies- Led new website development project and handled updates and maintenanceACHIEVEMENTS:- Passed Customs Brokers Professional Examination (Canada Border Services Agency)- Attained Certified Customs Specialist Designation (Canadian Society of Customs Brokers) Show less

Vancouver, British Columbia, Canada

- Produced marketing materials both in-house and in collaboration with vendors- Created and distributed emails and quarterly newsletters to a segmented database of over 50,000 contacts- Maintained company website and managed campaign-specific pages- Coordinated trade show participation- Researched opportunities for lead generation programs, events, speaking, and awards