Dave Anastos Email & Phone Number

Westborough, Ma

.I utilized CA Unicenter and CA Autosys workload managers, creating problem management tickets for failed jobs and SOX compliance controls. I ensured that the sales files and website sales successfully transferred over to the mainframe for processing.Some of my key accomplishments include:* Training new department employees in company IT and quality control procedures.* Developing the original Computer Operations department standard operating procedures -- and revising or enhancing those procedures as necessary.* Developing offsite storage logs.* Entering UNIX server jobs into workload management and assisting the Technical Support department with UNIX servers in distribution centers and home office.

Stoughton, Ma

Hit or Miss is a chain of over 500 retail stores across the nation. Besides serving as the Computer Operations Supervisor, I oversaw office, administrative, and customer service employees, evaluated staff performance, and recommended appropriate human resource actions.I ensured compliance to company quality standards, enforced deadlines, and troubleshot errors and problems.Some of my accomplishments include:* Managing a staff of 3 Computer Operators and training new department employees.* Providing computer and software solutions for the company's (then) new mail order division.* Developing corporate-wide data security and integrity procedures, including offside storage of backup media for corporate operations and retail stores, and an automated backup system for the mail order division.