Managed the data services team of programmer analysts responsible for Meditech report development and led their adoption of SSRS and SQL-based reporting. Hired and mentored a high-performing team of business intelligence developers to create interactive reporting dashboards using QlikSense. Established development, test, validation, deployment, documentation, and support practices leveraging JIRA and Confluence to create reliable and repeatable processes. Currently engaged in facilitating team adoption of Health Catalyst enterprise data warehouse platform.

Assessed data sources and business requirements to design intuitive reporting dashboards integrating healthcare data from Meditech, Athena data warehouse, and other healthcare sources. Used advanced SQL development skills to author stored procedures and QlikView to build complex interactive analytics and reporting.

Product manager for clinical decision support and developer of business intelligence applications:- Led weekly meetings of CMO, Coding Director, and senior medical staff to use a dashboard I created to interactively review the effectiveness of the Comorbidity Assessment Rules Engine (C.A.R.E.) product, and adjust clinical decision support rules based on data analysis.- Built a reporting dashboard to collect lab, medication, and patient vitals into a real-time monitor of sepsis patients to identify patients who were not receiving timely interventions.- Designed and prototyped an interactive clinical decision support tool to prompt providers with common care pathways for major diseases such as atrial fibrillation.

Managed a remote team in Italy to develop an online collaboration platform (Drupal modules/PHP). Prioritized the development of features from stakeholders, planned deployments, and evangelized the use of the new platform so the previous email-intensive work of distributed committee members could be done online. Presented vision, milestones, and roadmap to industry executives at board meetings and worked with individuals to foster adoption.

Launched a consulting business creating social media presence, designing and deploying technical platforms and tools, building websites, and developing relevant content for small businesses.• Project Management: Created content development strategy and managed content from multiple state agencies to produce the Massachusetts ARRA website.• Community Engagement: Created a hyperlocal news site (WestwoodBlog), engaging thousands of residents in local issues and providing greater transparency to local government.

Set up the operational technology for a small team/startup as it was spun off from a larger company seeking to create an online community version of its concierge service.• Used server virtualization to build/manage the deployment environment• Championed internal wiki to promote collaboration, process-oriented solutions• Built out server colo with 14 servers to provide fault-tolerant operations• Used database replication (mySQL) and apache/mod_proxy load balancing of Jboss/tomcat application servers to ensure redundancy.• Integrated Wordpress with Liferay application to maintain ease of use for editors but provide structured data for publishing/syndication.• Created php-based reporting tools and monitoring solutions to provide engagement metrics for product development.

Led systems engineer and programmer to enhance, scale, and virtualize a web application for health information and behavior modification through a patented information design model.• Architected failover, redundancy, backups, and disaster recovery procedures for applications and database components of online service.• Planned and executed server relocations to collocation facilities with minimal service disruptions to meet scaling requirements as demand for services grew.• Created custom service reporting metrics to provide additional value to clients and drive internal, data-based decision-making during product development. • Drafted operations architecture, IT security compliance, privacy, and legal components of responses to RFPs and grant applications. Managed patent application.

• Led development of publishing platform based on the beta version of Microsoft .NET• Integrated software, web development, and operations engineers into a single team.• Took personal responsibility for database and network operations following layoffs.• Migrated over a dozen ASP Classic sites on separate physical servers to a single code base and redundant, load-balanced web server farm in a six-rack collocation facility.

• Created the IT function for an early-stage startup.• Planned and implemented development systems and QA procedures with VP Engineering and Product Managers.• Mentored a QA engineer, integration engineer and systems administrator.• Led implementation, integration, and support of first customers.

• Built the web development team; interviewed and hired all technical members (6).• Prototyped and developed the initial product offering (web-based surveys, automated email survey deployments, and a web-based dashboard analysis tool)• Explained the product concept and our technology to customers on sales calls with the VP of Sales.• Managed project implementations and served as the principal point of contact for engagement with enterprise customers.

• Partnered with League of Women Voters to create first online voter/ballot information system, SmartVoter.org.• Built online volunteer coordination system for wiring Silicon Valley schools to the Internet (NetDay ’96).• Partnered with City of Sunnyvale to develop Youth@Work – job matching website to help connect employers and youth.

Automated the US Senate Committee on Veterans Affairs' publications to digital production.