Dave Basu Email and Phone Number
Dave Basu work email
- Valid
Dave Basu personal email
As a tenured and multifaceted professional, I am equipped with a diverse experience in finance and accounting, retail operations, supply chain administration, and client services. I am business- and solutions-oriented, dedicated to leverage well-rounded skill set to drive organizations toward business growth and development by executing selling strategies, handling clients well, and resolving errors and variances. Throughout my career, I have exemplified a strong commitment to providing the highest level of service and professionalism. In turn, I successfully fulfilled increasing responsibilities and different roles at various organizations. Because of this, I was recognized for outstanding retail operational background, effectiveness in building strategic cross-enterprise alliances, and resolving all customer-related issues. For 16 years, I have established a reputation for providing significant contributions which positively impacted the company. I am also keynoted for excellence, as reflected from receiving the Employee of the Month Award numerous times and 37 cash awards due to excellent customer service and sales target achievements.Apart from my education, I completed Computerized Accounting using QuickBooks course at Bergen Blended Academy, which equipped me with an in-depth knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, and Access).Moreover, I recently obtained Certification in QuickBooks Certified User (QuickBooks Pro/Premier 2015) under Intuit. Along with my industry experience, I am armed with skills in data analysis and documentation, account analysis, and auditing. Skilled at establishing positive relationships with all levels of individuals utilizing my multilingual fluency in English, Hindi, and Bengali. I currently reside in Dumont, New Jersey.
Sprint
View- Website:
- sprint.com
- Employees:
- 65698
-
Retail Sales ConsultantSprint Jul 2018 - PresentFort Lee, New JerseyRender an innovative solution to customers to address their wireless/mobility needs Play a vital role in selling the value of Sprint's devices, accessories and service plans; maximizing Sprint-customer connections; realizing cost savings; while protecting their investment Assist clients in setting up their accounts, so customers are ready to use their new devices and plans as soon as they leave the storeEnsure compliance with all operational policies and procedures, including the Sprint Code of Conduct Obtained commendation for delivering an outstanding store experience, thus improving customer loyalty and creating favorable public image for the Sprint Brand Greatly surpassed key performance objectives, including sales and customer satisfaction goalsRecognized for being the top sales representative in the store for several months -
Retail Support SpecialistVerizon Wireless Jul 2010 - May 2017Paramus, NjAnalysis of account while providing recommendations for price plan changesOversight of a wide range of banking duties such as account reconciliation, deposits, and cash managementHands-on support to colleagues in executing selling strategies to drive higher growth opportunitiesProvision of amicable greetings to customers, response to customer issues and concerns, and continuous delivery of exceptional serviceStreamlining of the entire opening and closing of store procedures, greeting customers, and resolution of all customer-related issues in accordance with the company policiesManagement of inventory control which involve full counts, partial counts, filed reports, and discrepanciesDistinction for wining accessory contests by attaining more than 150% monthly sales quota through conceptualization of innovative and self-created sales strategiesAttainment of the highest Verizon FIOS landline referrals for seven consecutive quartersRecipient of the Employee of the Month Award and cash awards several times in recognition for exceptional customer service and sales performance -
Analyst – Revenue Assurance (Pre-Bill)Verizon Wireless Jun 2007 - Jun 2010Orangeburg,NyExecution of audits on pre-bill information while coordinating issues to the managementVerification of accounts for proper variance documentation; handling of production bill macro review; and assessment of variances above thresholds.Obtainment of the highest audit number in the group by auditing 17% of customer accounts assigned to the team.Execution of screen-to-screen and bill-to-bill reviews for acquired companies.Active participation in training programs to keep abreast of new promotions and products.Resolution of pre-bill errors by collaborating with multiple internal departments, including pre-bill issues group and IT.Observing strict compliance with policy and procedures in opening trouble tickets and reviewing post-bill to ensure adherence to policy and procedures.Key collaboration with the manager in successfully completing reviews of more than 26,000 mobile numbers for internal billing systems conversion. -
Analyst - Revenue Assurance (Reference Data)Verizon Wireless Jun 2004 - May 2007Orangeburg,NyManagement of reference data for pricing, promotional, and feature initiatives, as well as special projectsFacilitation of periodic audits on pricing tables and provided corrective actions on identified issuesFull responsibility in completing information and coding requests, as well as filing reports and recordsCollaboration with other Finance and Marketing departments to load high volumes of price plans and features for new promotions within a short-period of time -
Operations Specialist – Regional Operation CenterVerizon Wireless Apr 2003 - May 2004Orangeburg,Ny -
Senior Customer Service RepresentativeVerizon Wireless Mar 2001 - Mar 2003Orangeburg,Ny -
Assistant ManagerBest Western Manhattan Hotel 1998 - 2001New York, Ny
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Income AuditorBest Western Manhattan Hotel 1996 - 1998New York, Ny
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Accounting AssistantSimmons Market Research Bureau, Inc. 1994 - 1995New York, Ny
Dave Basu Skills
Dave Basu Education Details
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Commerce In Accounting -
Small Scale Industries Service Institute, Calcutta, Wb, IndiaMarketing Management -
Bergen Blended Academy, Hasbrouck Heights, NjComputerized Accounting Using Quickbooks 2015, Microsoft Office 2013 Suite
Frequently Asked Questions about Dave Basu
What company does Dave Basu work for?
Dave Basu works for Sprint
What is Dave Basu's role at the current company?
Dave Basu's current role is Retail Sales Consultant at Sprint.
What is Dave Basu's email address?
Dave Basu's email address is da****@****int.com
What schools did Dave Basu attend?
Dave Basu attended University Of Calcutta, Small Scale Industries Service Institute, Calcutta, Wb, India, Bergen Blended Academy, Hasbrouck Heights, Nj.
What skills is Dave Basu known for?
Dave Basu has skills like Financial Operations, Retail Operations And Administration, Account Analysis, Sales, Customer Service, Management, Cross Functional Collaboration, Communication, Client Service And Relations, Data Analysis And Documentation, Planning And Organization Skills, Microsoft Office Applications.
Who are Dave Basu's colleagues?
Dave Basu's colleagues are Shanthan Naidu, Keller Theresia, Irma Malbroue, Rolly Hote, Brenda Styba, Lol Ne, Meri Enriquez.
Not the Dave Basu you were looking for?
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Dr. Dave B.
Chair And Board Member At Res®️Llc || Pmp Certified || Cfa || Life And Leadership Coach || Educator, Startup Incubator And Chief Mentor At Graphnile And Teb™️Bengaluru -
Uttam Basu
Hyderabad
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