I am a well established & trusted advisor with 20 years experience in the recruitment of highly skilled technical & senior sales professionals within the UC and CC/CX market. With an inherent ability to build long term, strategic relationships with leading SMB’s, Corporate & Enterprise clients, I have extensive experience at managing and supporting large recruitment campaigns/ resource requirements across the globe for executive and highly skilled technical individuals.Strong technical knowledge of leading vendors like Verint, NICE, Calabrio, Cyara, Genesys, Avaya, Cisco, AWS and Microsoft, Contact Centres - CCaaS - VoCA - Speech Biometrics & Analytics, WFM, WFO, QM, IVR, Conversational AI and Analytics, Desktop Analytics & Automation
Listed skills include Telecommunications, Management, Cisco Technologies, Unified Communications, and 46 others.