Responsible for reliability of the global development and production cloud based computing infrastructure. Worked closely with Product Development team in Santa Clara and Development and QA teams in Taipei remotely from various US physical locations. System includes an index of over 120 billion social media documents and processes 250 million new records daily. Key contributions:➔ Delivered DevOps services in a 100% Alibaba and AWS Cloud infrastructure. Coding in BASH, Python, Puppet and Ansible. ➔ Remediated areas of at risk availability and capacity. Led cross team remediation using the Atlassian toolset. ➔ Championed efforts to develop repeatable infrastructure that is easier to rebuild than repair. Implemented run books for common incidents. Eliminated manual steps in CI/CD pipeline. Drove problem occurrence from hourly to monthly.Environment - Provisioning:Puppet, Ansible • Virtualization:k8s, XenServer, Docker • OS:Centos 7 • Load Balancer: Nginx • Big Data:Hadoop HDFS, YARN, Hive, Pig, Splunk• Firewall:Linux • Monitoring: Nagios, Ganglia, Grafana • VPN:OpenVPN access server • Build:Jenkins, Maven • Backup:bup • Database:MySQL, MongoDB, Cassandra, Redis, Zookeeper • ITSM:Crowd, Jira, Confluence, Jenkins, Bitbucket • IPAM:DNSMadeEasy, Mandril

Responsible for the stable operation of the engineering research and development office and lab computing environment. Reported to remote management in Alameda, CA. Key contributions:➔ Supported Research and Development effort for 50 engineers. Built infrastructure for on premises benchmarking of Openstack, Cassandra, Hadoop, and ELK (Elasticsearch, Logstash and Kibana) stack. Assisted with Perforce installation.➔ Routinely teamed with developers to troubleshoot R&D incidents, determine root cause and resolve.➔ Managed full stack infrastructure. Responsible for ten rack R&D lab. Managed Space, Power, Cooling, Cabling, Networking, Firewalls, Load Balancers, VPNs, File/Block Storage, SAN, Backups, Virtualization, Servers, Operating Systems and Databases.Environment: UPS/Cooling:Liebert • Provisioning:MAAS, Kickstart • Virtualization:VMware ESXi, Xenserver, Docker • Servers:Oracle, HP, Dell and IBM • OS:Solaris, Redhat, Centos, Ubuntu, Windows • Networking:HP ProCurve • Load Balancer:F5 Big-IP,Netscaler • Firewall:Fortinet Fortiguard • VPN:OpenVPN access server • Backup:rbackup • Database:Oracle,MySQL • Desktop/Laptop:Apple,Lenovo • ITSM:Cherwell,Jira,Confluence • IPAM:Proteus

Took on the challenge of standardizing all infrastructure efforts across IT. Became TOGAF 9 certified through self-study and developed the initial Architecture Development cycle. Worked closely with internal and external customers as well as levels of management. Delivered pilot architecture plan to modernize the Microsoft Windows infrastructure.

Promoted to lead the UNIX/Linux - Load Balancer - Storage team due to high performance and desire for professional development. Grew responsibilities to also include the Windows and Virtualization teams managing a team of 14 technical wizards. Accomplished department objectives by managing staff and planning and evaluating department activities.Key contributions:➔ Received top annual review rating for management accomplishments. Practiced Servant Leadership. Performed all talent management functions.➔ Project Management using Agile theory and Scrum. Held roles of Product Owner and ScrumMaster. Led stand-up meetings and reviews. Worked with internal and external customers to gather user stories and guide technical direction.➔ Accomplished financial objectives by managing budget and vendor relationships. Optimized technical infrastructure saving over $2 million in Oracle licensing costs.➔ Upgraded and tuned Aviation Engineer Jenkins Continuous Integration (CI) infrastructure ensuring productivity.Environment:• Linux / UNIX systems architecture, engineering and administration - 2000+ Redhat, Centos, Oracle Enterprise Linux, Solaris. Configuration management using Puppet. • Server and Storage virtualization - Private, Mixed and Public Cloud infrastructure - VMware ESXi & vCloud, Oracle VM, Amazon AWS, AT&T Synaptic. • Core infrastructure applications and services - DHCP, DNS, FTP, SFTP, NTP, SNMP, NDMP, SSHD, Syslog, LDAP, JBoss, Nagios, Munin, Oracle Enterprise Manager, Splunk, Cacti, Puppet, AIDE, Git, Subversion. • Application load balancing - F5 Big IP LTM. • Storage Area Network (SAN) - Brocade Fiber Switches, zoning.• Block and File storage systems - Over 1PB - NetApp vSeries & FAS, Hitachi USP V, AMS & HUS, F5 ARX, Oracle Exadata, Tintri. • Data Protection and backups - Netbackup, NetApp Snapshots, Oracle SL8500 tape library. • Computer Security and Audit. SOX & PCI control definition and operation.

Hired to run the Solaris Oracle ERP environment. Grew responsibility to include Enterprise Storage, Data Protection and IT Audit.Key contributions:Systems Administrator/Architect➔ Led team RFP and infrastructure implementation of Oracle Exadata systems. Optimized Oracle licensing and hardware sizing to save several million dollars annually. ➔ Administration lead for SUN SPARC M, T and V series hardware running Solaris 10. ➔ Became a self-taught Oracle Certified Associate (OCA) DBA delivering superior support for all Oracle database and ERP systems.➔ Implemented green field installation of Nagios and Munin as the primary monitoring tools. Wrote custom monitoring scripts in BASH.➔ Participated in rotating on call for UNIX/Linux and Load Balancer infrastructure as member of Administration team.Storage Administrator/Architect➔ Championed RFP and subsequent architecture and implementation of initial enterprise SAN, storage and backup systems.➔ Hitachi Enterprise USP V and Modular AMS 1000 and 2500➔ Netapp Filers using all protocols.➔ Brocade Fiber Channel DCX, 48000, 5000 and 300.➔ Veritas Netbackup utilizing Sun StorageTek SL8500. IT Audit and Security➔ Obtained Certified Information Systems Auditor (CISA). Responsible for the documentation and audit of 4 of 11 corporate Sarbanes–Oxley (SOX) control areas by Ernst & Young (EY).

Software Engineer IV➔ Supported production business mediation layer handing 40 million daily transactions. Utilized HP-UX, Oracle 9i, C++, CORBA, Websphere MQ, BMC Control-M and Telelogic SYNERGY/Change.➔ Redesigned and standardized technical support documentation in a centralized Documentum data store.Senior System Engineer Managed Web Hosting ➔ Administered second tier support for 600 Sun Solaris and Redhat Linux servers in ten data centers. Team rotated 7x24 on call support. Hardware, OS and application support in a complex web hosting environment. ➔ Received Sprint "Caught-Ya" award for outstanding work. Reduced trouble tickets by 30%. ➔ Subject matter expert for Sun iPlanet and Apache web servers, security and DNS. Supported plug-ins such as Broadvision, Coldfusion, mod_perl and mod_php. ➔ Redesigned Sun One iPlanet 4.1 to 6.0 migration procedures to reduce customer outage impact from several hours to a few minutes.➔ Trained junior administrators.Application Architect and Software Engineer - Contract ➔ Secured authorization and authentication as member of the Sprint PCS NESA ( Network Element Security Administration) team.

Oversaw upgrade of disaster recovery site from Solaris 2.6 to 2.7 and Oracle 7.5.3 to 8.1.5 in coordination with home NYC office.

Administered one of the first enterprise managed web hosting services using Sun hardware, Netscape Enterprise Server and Oracle Database.

Received top ranking for customer support. Promoted to support lead for the Mustang Car Development Team. Administered 1,500 SUN, HP, IBM, SGI and DEC UNIX workstations as part of a ten member team serving the Dearborn Research and Engineering Center.