David Boylan Email & Phone Number

Providence, Rhode Island Area

 Worked many projects including AD, Exchange 2003/2007 upgrades to Exchange 2010, LCS/OCS/Lync2010/Lync2013 Upgrades and Federations, VMware upgrades, VDI advisement, UCS installs Conducted VMware onsite training class for customers to better learn VMware in their environment Work in the NOC supporting our Managed Services team with Tier 2 support

Providence, Rhode Island Area

 Received promotions from Desktop Engineer, to Network Engineer I, to Network Engineer II and finally Senior Network Engineer since 2006 Develop and engineer new technologies to be implemented for the CharterCARE enterprise Designed plan for converged Windows and Cisco networks between the two affiliating hospitals Audited and then remediated network security issues across both organizations  Provide second and third level support. Configured new network infrastructure from HP Blade, to HP chassis, to Cisco network core, to Cisco fabric switches, to EMC san configuration. Hands on in all aspects of the configuration. Built and configured ESXi 4.1 infrastructure to be shared between Server resources and VDI with View 4.5 and Panologic Upgraded Exchange infrastructure to 2010 with Ironport C160’s with encryption  Migrated 4000 users and 2000 PC to new active directory infrastructure, using ADMT, interorg exchange replication, and remote mailbox moves.VMWare, Exchange, Citrix, Active Directory, Application/Patch Deployment, Cisco Catalyst infrastructure, SAN, RemoteDesktop Applications and vendor relationships.

 Managed over 1000 pc’s/laptops/thin client and 300 printers (170 networked) Deployed 50 Thin Clients to the nursing floors Built standard image for both PC’s and Thin Clients Packaged and distributed software through SMS and upgraded to SCCM Analyzed and reported on security updates from Microsoft and Third Party vendors for distribution approval through SCCM and then distributed approved updates Performed troubleshooting with GPO’s to better suite the needs of medical users. Microsoft software used: Windows XP SP1 & SP2 & SP3, Server 2003, Active Directory, Office 2003, Office 2007, SMS 2003, SCCM 2007, WSUS Other software used: Norton Ghost, Symantec Antivirus, Meditech, Kronos, Citrix, Sophos, VMware Infrastructure

Counter Agent - providing diagnostics, setups and distributing knowledge about technology

 Performed setups and repairs on customer computers. Assisted sales associates with informing customers about the services that we provided as a store. Provided technical support to questions that the customers and sales associates needed answered.

 Maintained roadside systems responsible for automated red light enforcement. Traveled to remote locations to physically install roadside systems including Delaware and Canada. Communicated with all levels of the company to maximize the citation rate. Provided remote assistance to field technicians via phone and email support. Developed a training program and documentation for the software developed in-house that controlled the enforcement equipment. Trained all new employees in the System Support Department. Achievements at Nestor include several promotions. Transferred from the Processing Dept. to the System Support Dept upon completion of BS from WPI. Promoted to Senior System Support Analyst after 10 months. Promoted to Lead Technical Analyst for the West Coast Digital Solution after 10 months as Senior System Analyst. Lead Technical Analyst for the West Coast Digital Solution responsible for 15 programs in different cities.

 Distributed Microsoft Licensed software to both students and faculty. Assisted students and faculty with technical issues in the computer lab and monitored printing of documents

Bs, Management Information Systems

Activities and Societies: Football, Lacrosse, rugbyMajor Qualifying Project: Feasibility and Analysis of a Virtual Reality Distance.

Ccna, Networking Technologies