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Proactive, highly motivated IT management professional with a broad skill set based on diverse business sectors. Experienced in fast paced settings, implementing and supporting both IT & telephony infrastructure in multi-site environments. A proven track record of project delivery, based on customer service and aligning technology to longer term business objectives. A good communicator at all levels who builds a strong rapport in all internal and external relationships. Both a strong team player and manager who is able to motivate and mentor teams to provide excellent service.
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It ManagerCia Insurance Services Limited Feb 2017 - PresentIT Manager
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It ManagerCia Insurance Feb 2017 - PresentRugby, Warwickshire, GbIT Manager -
It ManagerLloyds British Nov 2016 - Feb 2017IT Manager -
It & Infrastructure ManagerCreare Communications Limited May 2014 - Oct 2016Rugby, Warwickshire, GbCreare Communications Ltd is one of the UKs leading providers of Web sites development, SEO and Digital Marketing.Support of IT Infrastructure and client website hosting for this large digital marketing agency that focused on SEO, Web Design and Development and Full Digital Strategies. Over 2,000 websites plus emails and domain names under management from local businesses to national SME with demanding requirements for hosting. -
It Operations ManagerAga Rangemaster Limited Jun 2011 - Dec 2013Long Eaton, England, GbSupport of the IT Infrastructure across Servers, Desktops, PC Application, Voice and Data Networks within this £250M turnover global company. Helpdesk of six staff covering four main sites and 40 retail shops with over 1,000 users. -
It ConsultantDjb Consultants Apr 2010 - Jun 2011Independent IT consultant - self employed.Advising a number of local businesses on IT benefits.
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It ManagerSmooth Ltd T/A Dot2Dot & Skyshuttle Ltd Mar 2009 - Feb 2010GbResponsible for IT systems; voice, data and mobile communications and provided 24/7 support to the business -
It ManagerSmooth Ltd T/A Dot2Dot & Skyshuttle Ltd Nov 2007 - Feb 2009GbA new start up division within the National Express group, Dot2dot offered on-demand airport shuttle service to central London. Provided a single point of contact for all IT related issues. Liaised with service desks at six external suppliers to create IT solutions, monitoring progress and escalating as required.
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It Helpdesk ManagerNational Express Trains Division Nov 2006 - Nov 2007Birmingham, GbManaged the National Express Train Division IT Helpdesk supporting six train operating companies with a team of four, supporting mission critical systems to over 200 sites and 2000 users. Over 15 second and third line support staff dealing with issues in their own regions.. -
Technical Support And Project ManagerActive Communications Jan 2005 - Nov 2006Business development opportunity with supplier of structured cabling.
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Technical Infrastructure Support - Senior ManagerBudget Insurance Jul 2002 - Aug 2004Peterborough, Cambs, GbManaged the helpdesk and technical infrastructure team supporting several contact centres across the UK. Responsible for Service Delivery to demanding contact centre customers and multiple external affinity partners, including Marks & Spencer and The Post Office. Budget Insurance Services acquired Dial Direct Group including Bennetts. -
Group System Support ManagerDial Direct Sep 1997 - Jun 2002Dial Direct was a direct insurance writer launched by Bennetts in partnership with NIG Skandia Ltd. Part of the team of three which set up IT systems and technology, prior to the launch of Dial Direct. I managed the Helpdesk and System support department. Recruited all staff and created all procedures and processes. -
Computer System ManagerBennetts. Sep 1994 - Sep 1997Peterborough, England, GbI was responsible for all hardware and software in the company. I set up and managed the helpdesk department.
Dave Brown Skills
Dave Brown Education Details
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Coventry UniversityMechanical / Production Engineering
Frequently Asked Questions about Dave Brown
What company does Dave Brown work for?
Dave Brown works for Cia Insurance
What is Dave Brown's role at the current company?
Dave Brown's current role is IT Manager.
What is Dave Brown's email address?
Dave Brown's email address is da****@****e.co.uk
What is Dave Brown's direct phone number?
Dave Brown's direct phone number is +4417884*****
What schools did Dave Brown attend?
Dave Brown attended Coventry University.
What are some of Dave Brown's interests?
Dave Brown has interest in Manager Of Successful Local Band, Motor Sport, Website Development Including Seo.
What skills is Dave Brown known for?
Dave Brown has skills like It Management, Management, Change Management, Networking, Customer Service, Information Technology, Service Desk, Project Management, Business Development, It Operations, Itil, Project Delivery.
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